Administrative Coordinator

ITAC Solutions; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established industrial products distributor in Birmingham is seeking an Administrative Coordinator to manage office operations and provide exceptional customer service. The ideal candidate will thrive in a small, fast-paced environment, ensuring smooth workflow and accurate administrative tasks. This role offers competitive hourly compensation and a supportive company culture, though health insurance is not provided due to size.

Benefits

Laid-back, family-friendly atmosphere

Direct access to leadership

Qualifications

• Proficiency with Mac OS and comfort learning new systems.
• Exceptional organization and attention to detail.
• Self-starter who thrives in a fast-paced, small-team environment.

Responsibilities

• Manage daily office operations to ensure smooth workflow.
• Handle incoming calls and customer inquiries.
• Prepare quotes, purchase orders, and invoices accurately.
• Communicate with vendors to track orders.

Skills

Mac OS proficiency

Customer service skills

Strong phone communication

Exceptional organization

Attention to detail

Tools

QuickBooks

Job description

Overview

Our client, a well-established distributor of industrial products, is expanding through new product lines and acquisitions—and they’re looking for an Administrative Coordinator who thrives in a small, fast-paced business environment. This is your chance to be the operational backbone of a growing team—someone who keeps everything organized, delivers excellent service, and ensures nothing falls through the cracks.

Benefits & Extras

• Monday–Friday schedule, 8:00 AM–4:00 PM, no weekends or travel
• Laid-back, family-friendly atmosphere where teamwork matters
• Stable company experiencing steady growth and long-term success
• Hands-on role with a mix of administrative, customer service, and support tasks
• Direct access to leadership and visible impact on daily operations
• Please note: No health insurance offered due to company size

Compensation

Compensation: $20–$25/hour

What You’ll Be Doing

• Manage daily office operations to ensure smooth workflow and communication
• Handle incoming calls and customer inquiries with professionalism
• Prepare quotes, purchase orders, and invoices with accuracy and attention to detail
• Communicate with vendors and suppliers to track orders and resolve issues
• Maintain records and assist with QuickBooks entries
• Use Mac-based systems for order tracking and administrative tasks
• Take initiative to identify and solve problems proactively

What You’ll Need to Be Considered

• Proficiency with Mac OS and comfort learning new systems
• Strong phone communication and customer service skills
• Exceptional organization and attention to detail
• Self-starter who thrives in a fast-paced, small-team environment

What Could Set You Apart

• Experience with quoting, purchase orders, and invoicing
• Experience with QuickBooks
• Vendor Management and Order Tracking experience