Administrative Assistant | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury and Telford Hospital NHS Trust; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in the UK is seeking Administration Assistants to support the Women and Children's team. The role involves providing comprehensive administrative services, proficient use of Microsoft applications, and effective communication skills. Ideal candidates will be organized, confident, and able to work collaboratively across teams. This position offers a chance to contribute to continuous improvement in patient care.

Qualifications

• Experience in providing administrative support.
• Ability to deal with multiple teams effectively.
• Experience in maintaining efficient filing systems.

Responsibilities

• Provide comprehensive administrative support for the Secretary/PA.
• Produce correspondence using Microsoft applications.
• Answer and redirect telephone calls as needed.
• Maintain filing systems and retrieve medical records.

Skills

Good IT skills

Good telephone skills

Confidence

Positive helpful manner

Tools

Microsoft Office Suite

Microsoft Publisher

PowerPoint

Excel

Access

Job description

We have an exciting opportunity for a Administration Assistants to join the Women and Children's team.

The successful applicant will have good IT skills and will need to be able to work alongside multiple teams. Good telephone skills, confidence and a positive helpful manner is essential.

Responsibilities

• Provide an efficient and comprehensive administrative support service for the Secretary/PA, prioritising work to ensure deadlines are met.
• Fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on Excel and Access.
• Using Microsoft Office applications to produce letters, memos and other documents as requested.
• Answering telephone calls promptly and courteously, assisting the caller or redirecting the call as appropriate.
• Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
• Opening and dealing with incoming correspondences as appropriate.
• Undertaking photocopying tasks as and when required. Responsible for ensuring the photocopier is maintained, liaison with the company engineer and ensuring stocks of peripherals are available.
• Maintain an efficient filing system ensuring all information is filed accurately and promptly.
• Prepare papers as requested.
• Retrieve medical records and update tracking system.
• Support other staff as requested in a professional manner with various administration duties.

Our Vision & Values

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core values – Partnering, Ambitious, Caring, and Trusted – we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

This advert closes on Tuesday 9 Dec 2025