Administrative Assistant - Resident Services & Reception

Wales & West Housing; Wales; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading housing provider in Wales is seeking an experienced Administration Assistant to support the Senior Administration Officer. The role requires excellent communication skills and proficiency in Microsoft Office. You will be responsible for providing administrative support across departments, managing communication with residents, and delivering friendly customer service. This position offers a salary between £24,499 and £26,573, with additional benefits such as annual leave and pension options.

Benefits

Defined Contribution or Defined Benefit pension with life insurance

25 days annual leave, increasing to 30

Opportunities for development and training

Generous sick pay scheme with support services

Qualifications

• Experience within an admin team in a housing or customer-focused environment.
• Demonstrable track record in effective administration support.
• Comfortable working independently and within a small team.

Responsibilities

• Provide high-quality administrative support to the Senior Administration Officer.
• Manage workload effectively while making sound decisions.
• Deliver a friendly customer-oriented reception service.

Skills

Customer-focused approach

Strong communication skills

Proficiency in Microsoft Office

Flexibility and adaptability

Job description

A leading housing provider in Wales is seeking an experienced Administration Assistant to support the Senior Administration Officer. The role requires excellent communication skills and proficiency in Microsoft Office. You will be responsible for providing administrative support across departments, managing communication with residents, and delivering friendly customer service. This position offers a salary between £24,499 and £26,573, with additional benefits such as annual leave and pension options.