Administrative Assistant/Officer (Grade 3)

Career Choices Dewis Gyrfa Ltd; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a dedicated Administrative Assistant/Officer to provide efficient administrative support. The successful candidate will manage diaries, assist with team needs, and handle data in compliance with GDPR. The role requires a minimum of 5 GCSEs including English and Maths, along with substantial administrative experience in an office environment. This position offers full-time hours in Newport.

Qualifications

• Educated to 5 GCSEs including English and Maths.
• Substantial administrative experience in an office environment.
• Experience of taking minutes at meetings.
• Experience with complex clients in trauma informed environments.

Responsibilities

• Provide effective administrative support service.
• Maintain diaries and prepare meetings.
• Update and maintain systems and records.
• Assist in performance management information.

Skills

Good IT skills

Excellent written and verbal skills

Interpersonal skills

Organisational skills

Ability to work independently

Education

5 GCSEs (A-C) including English and Maths

Relevant QCF Level 2 or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Administrative Assistant/Officer (Grade 3)

Employer:

Nations Recruitment

Location:

Pay:

£12.85 per hour

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

30/11/2025

About this job

Job Category

• Admin & Clerical Job location: Central Library, John Frost Square, Newport, Newport, NP20 1PA, United Kingdom Newport City Council Hours per week: 37 Start date: Immediate start Salary: £12.85 per hour JOB PURPOSE To provide an effective and efficient administrative support service. (The below key result areas outline the generic duties required within the Administrator post, however the specific tasks will be as directed by the Business Support Team Leader as appropriate to the specific team) KEY RESULT AREAS To undertake all general administration tasks including the collation and processing of information in respect of systems, procedures or records.

To support Head of Service, including but not limited to; maintaining diaries, meeting preparation and arrangements, acting as the first point of contact to approaches / enquires for Heads of Services and any other duties as required.

To update and maintain systems, procedures and records to ensure the effective delivery of service.

To assist all staff members in problem solving day to day issues that arise from teams and managers and support and assist with new employees and inductions.

To assist in the provision of performance management information To assist in the development and testing of all IT Systems including, WCCIS, Digital Services and Social Service website and intranet.

To liaise with internal and external agencies to collate or provide relevant information concerning service users in line with GDPR. To facilitate and/or arrange multi agency meetings and team meetings whilst assisting in projects as and when required.

To attend meetings to take minutes.

To include distributing the minutes to relevant parties/agencies within timescales.

Qualifications Educated to 5 GCSEs (A-C) including English and Maths or Relevant QCF Level 2 or equivalent RSA Stage 2, CLAIT, ECDL or equivalent Knowledge Knowledge of standard computer soft software including word processing and spreadsheets Knowledge of the Data Protection Act requirements Knowledge of General Data Protection Regulations (GDPR) Knowledge of Welsh Community Care and Information System (WCCIS) Experience Substantial administrative experience within an office environment Experience of providing administrative support to a team Able to demonstrate good IT skills and experience of using Word, Excel, email and internet within the workplace Experience of taking minutes at meetings Experience with complex clients and working in trauma informed environment Experience of providing Senior Management Support Experience of working on a Local Government / Social Services environment Experience of Welsh Community Care and Information System (WCCIS) Aptitude & Skills Possess excellent written and verbal skills Be able to communicate effectively with colleagues and Senior Management Understand and respect the principles of confidentiality Be able to work as part of a team and on your own initiative Be able to organise and priorities your workload in an environment where there are often competing demands.

Good interpersonal skills and the ability to deal with people tactfully and diplomatically Be able to work flexibly to meet the demands of the service Be able to work on own initiative Possess an attention to detail and accuracy

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