Administrative Assistant | Kent and Medway Mental Health NHS Trust

Kent and Medway NHS and Social Care Partnership Trust; Maidstone; On-site; GBP 40,000 - 60,000; Part time

Job summary

A regional healthcare provider in Maidstone is seeking a dedicated Part-Time Admin Assistant/Receptionist to support the delivery of mental health services. This role involves managing calls, providing reception cover, and assisting the clinical team. The ideal candidate will demonstrate strong organizational skills and have experience in a busy setting. If you are passionate about mental health care and want to contribute to our community-focused services, we encourage you to apply.

Qualifications

• Experience dealing with colleagues and clients in a friendly manner.
• Previous relevant experience would be advantageous.

Responsibilities

• Managing external telephone calls and reception duties.
• Providing administrative support to the clinical team.
• Typing letters and booking appointments accurately.

Skills

Friendly and polite communication

Organizational ability

Experience in a busy community setting

Job description

Join our Maidstone Mental Health Together Team.

We are seeking a highly professional and dedicated Part‑Time Admin Assistant/Receptionist to provide critical administrative support that directly contributes to the smooth delivery of our vital mental health services. This is an opportunity to utilise your organisational ability.

The ideal candidate will have experience dealing with colleagues and clients in a friendly, polite manner. Previous relevant experience in a busy community setting would be an advantage.

Responsibilities

• Managing external telephone calls and providing reception cover at the front of house, ensuring a welcoming and reassuring first impression.
• Delivering responsive administrative support directly to the clinical team, enabling them to focus fully on client care.
• Accurately typing letters and managing the efficient booking of appointments to ensure clients receive timely access to services.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us – if you share our passion for better mental health care and want to be part of a team that’s doing well together.

• Training will be given where necessary for patient‑based systems.

Please refer to the attached job description for the full details on the responsibilities and person specification.

This advert closes on Thursday 25 Dec 2025.