Administrative Assistant (FTC 14 months)

American Bureau of Shipping; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading engineering firm in Greater London is seeking an Administrative Assistant to support its engineering department. This 14-month Fixed Term Contract role involves project creation, document administration, and client interactions. Ideal candidates should have 0–2 years of experience, strong communication skills, and the ability to work in a team. The role offers an opportunity to streamline client communication and assist in project billing, providing essential support to the Engineering Coordinator.

Qualifications

• Good command of the English language.
• Ability to communicate orally and in writing.
• Valid right to work in the UK.

Responsibilities

• Join a welcoming team of Administrators under the direction of an Engineering Coordinator.
• Administer incoming work with project creation and client communication.
• Assist with client emails and submissions whilst communicating via phone.
• Support billing actions and processes to assist the Engineering Coordinator.
• Work with the ABS Client Portal and maintain a timely workflow.

Skills

Problem-solving

Communication skills

Team collaboration

Education

0–2 years of previous related experience

Job description

Administrative assistant supports the engineering department in day-to-day work with a start to finish approach encompassing project creation, document administration and project billing. The role will also involve both internal and external client interactions with a need for proactive thought and action.

We are looking for independent thinkers motivated to ask questions whenever in doubt and driven to help strengthen a successful team of Administrators and Engineers.

This is a 14 months Fixed Term Contract for Mat cover.

What You Will Do:

• Be part of a welcoming team of Administrators under the direction of an Engineering Coordinator.
• Helps administer incoming work through project creation and client communication.
• Responsible for assisting with the administration of client emails and submissions, whilst taking the initiative to speak to clients by phone whenever possible to streamline communication.
• Ensures proper billing actions are taken and processes followed to support the Engineering Coordinator.
• Work with the ABS Client Portal and gain an understanding of internal processes required to maintain a timely workflow and educate clients in Portal functionality.
• Proactively asks questions whenever necessary.
• Supports colleagues with surplus work when required.

What You Will Need:

Education and Experience

• 0–2 years of previous related experience

Knowledge, Skills, and Abilities

• The ability to identify, analyze and propose solutions to problems.
• Good command of the English language.
• Ability to communicate orally and in writing.
• Ability to work well with others.
• A working knowledge of the ABS Health, Safety, Quality & Environmental Management Systems (internal candidates only)
• Valid right to work in the UK

Reporting Relationships:

Reports directly to a department Manager, Supervisor or above.