Administrative Assistant - FCCO (Grade B)

Greater Manchester Police; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A police force in England is seeking a candidate for an administrative position responsible for handling non-emergency and emergency calls. The successful applicant will maintain filing systems, produce reports, and ensure compliance with health and safety policies. Applicants must be at least 16 years old and have at least 3 years residency in the UK. The role demands sound knowledge of computer packages and experience in data management.

Qualifications

• Sound knowledge of computer packages.
• Experience in checking, recording, inputting, and retrieving information.

Responsibilities

• Maintain various filing systems e.g., financial records or correspondence.
• Promote and comply with health and safety policies.
• Produce newsletters and maintain unit websites.
• Draft letters, minutes, and memos as required.
• Produce statistical and other reports.

Job description

Each year, the FCCO branch deals with approximately two and a half million emergency and non-emergency calls by responding to local and individual needs through our call handling and command and control service. By being professional and reassuring, our staff and officers deal with a whole spectrum of incidents and events, often making life critical decisions about how calls are responded to.

The successful candidate will be required to work as part of a team and have a sound knowledge of computer packages. The candidate should have worked in a similar capacity with experience checking, recording, inputting and retrieving information.

Key Responsibilities

• To maintain various filing systems e.g., financial records or correspondence generated.
• To promote and comply with GMP's policies on health and safety both in the delivery of services and the treatment of others.
• To produce newsletters, undertake email circulations and maintain unit websites as required.
• To draft letters, minutes and memos as may be required.
• To produce statistical and other reports on a regular or ad hoc basis as specified.

Eligibility Criteria

• Must be at least 16 years old to apply.
• You will not be appointed until you are at least 16 years old.
• Must have at least 3 years residency in the UK to apply.

Information for Application

You may require the following detail to complete this application form:

• National Insurance Number
• Identification detail e.g., passport
• Address information
• Full employment history including dates and any qualifications you may have attained
• Tattoos – you will also be requested to provide photos and describe any tattoos you have

You may require the following documents to complete this application form or these may be requested during the selection process:

• A passport style photograph
• A copy of your photo card driving licence
• A copy of your paper driving licence counterpart (Northern Ireland only)
• A copy of your passport or birth certificate
• Copies of your qualifications relating to English and Maths (only)
• Clear colour photos of all tattoos
• Formal translation from a reputable source for any foreign language or symbol tattoos
• Any paperwork relating to discharged debts, CCJ, bankruptcy, etc.
• Deed poll certificate for any name changes

Application Process

The application system only remains active on a single page for a period of 60 minutes. Please ensure you allow time to complete your application fully as part complete pages do not save.

Equal Opportunities and Rights

To be eligible to apply for a police staff role in GMP, you need to demonstrate that you have the appropriate right to work in the UK and to carry out the hours or type of work that you are applying for. Due to the Equality Act (2010), the sickness will not be checked until the conditional offer stage of the recruitment process and therefore candidates need to ensure that they have a good attendance record for the last 2 years for staff and officers and for 12 months for apprentices. The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/or the working environment providing it is possible to do so.

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process. Please contact GMP Recruitment at [e-mail]. As an equal opportunities employer, GMP is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join GMP. Policing values are enshrined in the Ethical Policing Principles (a copy of which is attached). The portal to upload Tattoos should not be used to upload CVs or Expressions of Interest; if you do this your application will not be included in the recruitment process.

Retiring Police Officers should be aware that there may be tax implications if they are returning to work for GMP within 6 months of retiring. (Please see further information sheet attached). Apprentices must be in the last 6 months of their apprenticeship to be eligible to apply for this role.