Administrative Assistant - Children and families

NHS Scotland; Glasgow; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading healthcare provider is seeking a clerical support worker in Glasgow. The role involves assisting the Health Visiting service and requires strong communication skills, good keyboard proficiency, and the ability to work as part of a team. Previous NHS experience and typing qualifications are desirable. This position offers a structured training period and promotes a diverse workplace culture.

Qualifications

• Must show competence in basic use of computer packages.
• Requires good command of verbal and written English.
• Knowledge of office environment gained through training or experience.

Responsibilities

• Provide clerical support to the Health Visiting service.
• Follow protocols and procedures as per Board policies.
• Work with supervision and guidance.

Skills

Good keyboard skills

Good written and verbal communication skills

Ability to work as part of a team

Ability to prioritise workload

Flexible

Education

Standard Grade English

Tools

Microsoft Office (Word)

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is MONDAY - THURSDAY 0830 1630. Friday 0830 1600hrs

The primary role of the post holder is to provide clerical support to the Health Visiting service. The post holder will work within clearly defined protocol and procedures, adhering to Board policies e.g. Health and Safety, Data Protection and Confidentiality. After initial induction and on the job training, the post holder will work with some supervision and guidance and assistance is available from Administrator. The post holder will have an appraisal in line with NHSGGC policy.

Essential

• Standard Grade English.
• Good keyboard skills.
• Good written and verbal communication skills.
• Ability to work as part of a team.
• Ability to follow protocols for work areas and contribute to review of these protocols.
• Ability to prioritise workload and exercise initiative.
• Flexible

Desirable

• Typing qualification.
• Experience of data input.
• Proficient in Microsoft Office particularly in word.
• Previous NHS Experience

New employees will undertake an induction/training programme. This will be a minimum of 4 weeks depending on the department and location.

Post‑holder

• must show competence in the basic use of computer packages evidenced by experience or formal qualification e.g. ECDL.
• must show knowledge of working in an office environment and of operation of office equipment and systems. This may be through formal training or work experience.
• requires good command of verbal and written English.
• requires knowledge of organisation and department gained through prior experience within the organisation, induction or short period of orientation. Existing training and education will be supported by a period of orientation and induction to be completed within a period of 4 weeks.

Informal contact

Donna Gunn - Resources Manager on 0141‑287 0572 or [e-mail]

Recruitment Information

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log‑in issues, please contact in the first instance.