Administrative Assistant Admin Work From Home

Holman, Inc.; Chippenham; Hybrid; GBP 27,000; Full time

Job summary

A leading vehicle management company based in Chippenham is seeking a Fleet Admin Administrator. This permanent position offers hybrid working and a salary of £27,000. Key responsibilities include managing fines and documentation, as well as supporting clients with ad-hoc duties. Ideal candidates will have solid PC skills, strong communication abilities, and the capacity to multitask effectively. Employees enjoy comprehensive benefits including 26 days off, health plans, and career development support.

Benefits

26 days off + Bank Holidays

Health Cash Plan

Free onsite bi-weekly yoga sessions

Free onsite massage

Financial security bonus scheme

Free parking

Career development support

Fun seasonal events

Long-service awards

Leadership recognition awards

Qualifications

• Experience in a similar role preferred but not essential.
• High accuracy in recording information and performing routine checks.

Responsibilities

• Pay and appeal fines on behalf of a customer.
• Administer fine processes for clients, including appeals.
• Manage the fines & taxation credit card transaction reconciliation.

Skills

Proficient PC skills

Strong verbal and written communication skills

Multitasking and prioritisation

Initiative and common sense

Education

Solid general level of education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We have an exciting opportunity that has arisen for a Fleet Admin Administrator to join our growing team here at Holman UK. This role will be based out of our HQ in Chippenham with the opportunity for hybrid working. This is a permanent opportunity.

Role Overview

Job Role: Fleet Admin Administrator
Location: Chippenham HQ (Hybrid working available)
Salary: £27,000
Contract: Permanent

What You’ll Do

• Pay and appeal fines on behalf of a customer, and support with ad‑hoc duties.
• Post documents via predetermined postal methods, recording tracking number and costs.
• Scan, tag (to vehicle records) and file documentation including V5C's, plating certificates, fine documentation, etc.
• Administer fine processes for clients, including appeals where required, as per agreed parameters.
• Administer VE103B forms and associated documents to support foreign travel.
• Administer parking permits.
• Add and remove vehicles from client toll accounts, auditing these as per agreed frequency.
• Manage the fines & taxation credit card transaction reconciliation, initiating write‑off requests as required.
• Perform all other duties and special projects as assigned.

Qualifications

• A solid general level of education.
• Proficient PC skills, internet and email, and ability to grasp new software applications quickly.
• Intermediate level in Microsoft Word, Excel and Outlook.
• Experience in a similar role preferred but not essential.
• Willingness to go the extra mile to achieve excellent end results.
• Strong multitasking and prioritisation skills with consistency and accuracy.
• Proactive, solution‑oriented, using initiative and common sense.
• High accuracy in recording information and performing routine document checks and data input.
• Strong verbal and written communication skills.
• Ability to build rapport quickly with a range of people.
• Standard full‑time schedule (Mon‑Fri).
• Right to remain and work in the UK. Disclosure of any convictions or cautions at the point of application.

Benefits

• 26 days off a year + Bank Holidays.
• Health Cash Plan to cover everyday medical expenses.
• Free onsite bi‑weekly yoga sessions.
• Free onsite massage with a qualified therapist.
• Financial security bonus scheme.
• Free parking.
• Career development support with training and advancement opportunities.
• Fun seasonal events and social opportunities.
• Long‑service awards.
• Leadership recognition such as the Joseph Holman Award.

Equal Opportunity

Holman UK is proud to be an equal‑opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.