Administrative Assistant (506230L4)

Service Tasmania; Launceston; On-site; GBP 32,000 - 36,000; Part time

Job summary

A government health department in Launceston is seeking an Administrative Assistant to support a multi-disciplinary team in delivering high-quality mental health services. Responsibilities include managing client interactions, maintaining filing systems, and providing essential administrative support. The role is permanent part-time, offering a salary range of $66,049 to $70,993 per annum pro rata. The successful applicant will need to meet essential criteria and will enjoy various employee benefits including salary packaging and leave entitlements.

Benefits

Access to fitness facilities

Study leave and Professional Development Support

Qualifications

• Provide telephone and reception services; assist with client outpatient bookings.
• Manage and maintain medical and general filing and information systems.
• Undertake coding, entry, and dissemination of accounts.

Responsibilities

• Provide day-to-day administrative support to a designated team/unit.
• Contribute towards optimal administrative and business support processes.

Skills

Telephone and reception services

Client interaction and customer service

Medical and general filing systems

Education

Certificate III in Business Administration

Job description

The Team

The Administrative Assistant is part of a collaborative and client-focused team within the Department of Health Tasmania, often working in units such as the Office of the Chief Risk Officer (OCRO) or community health centres. The team supports a wide range of administrative functions that are essential to the smooth operation of Tasmania’s public health services. This includes managing reception duties, coordinating appointments, maintaining records, and supporting internal communications.

The Role

As part of a multi-disciplinary team delivering high quality mental health services in accordance with the Mental Health Services Strategic Plan, Mental Health Service principles, National Mental Health Standards, Agency policy, legal requirements and relevant professional competencies, the Administrative Assistant provides day to day administrative support to a designated team/unit within Mental Health North and contributes towards optimal administrative and business support processes.

You will need

• Provide telephone and reception services, assist with client outpatient bookings, and ensure the prompt, sensitive and confidential handling of enquiries and routine matters.
• Manage and maintain medical and general filing and information systems in a timely and proficient manner, including updating of client details on the computer system.
• Undertake coding, entry and dissemination of accounts, generating purchase orders, and maintaining service unit petty cash, ensuring accurate storage, access and usage.

Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

Permanent part time, day worker position, working 30.4 hours per fortnight, commencing as soon as possible.

Hours are negotiable with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging

You’ll have access to salary packaging a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year plus other benefits if eligible.

Benefits available to eligible candidates

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – access to 40+ fitness facilities across Tasmania for a low weekly price per person or family.

More information about employee benefits can be provided by the department.

Eligibility

Successful applicants will be required to meet the essential criteria.

• Current Tasmanian Working with Children Registration (CAMHS–N positions only).

*Registration/licences that are essential requirements of this role must remain current and valid at all times while employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

• Current Driver’s Licence.
• Completion or working towards Certificate III in Business Administration.

Note: Please refer to the Application Guide for more information on pre-employment checks.

Download the Statement of Duties and Associated Documents

Review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: Administrative Assistant Band 2 (WORD)

Application Guide: Department of Health - Applicant Guide (WORD)

How to apply

Apply online. Please click the Apply button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the listed contact person for detailed information about the vacancy.

Name: Jacqueline Brown
Position: Team Leader - Adult and Older Persons Community Mental Health Services
Phone: [phone]
Email: [e-mail]

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