Administrative Assistant

The Shrewsbury and Telford Hospital NHS Trust; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local healthcare provider is seeking an Administrative Assistant to join the Women and Children's team. Ideal candidates will have strong IT and telephone skills, ability to work with various teams, and a proactive attitude. The role involves providing comprehensive administrative support, managing communications, and maintaining an efficient filing system. Join a dedicated team committed to improving patient care.

Qualifications

• Experience in administering various office tasks effectively.
• Ability to handle queries from colleagues and external organizations.
• Skill in maintaining an efficient filing system.

Responsibilities

• Provide administrative support for the Secretary/PA.
• Produce letters and documents using Microsoft Office applications.
• Answer and redirect telephone calls as needed.
• Maintain an efficient filing system and retrieve medical records.

Skills

Good IT skills

Good telephone skills

Ability to work alongside multiple teams

Confidence and positive helpful manner

Tools

Microsoft Office

Microsoft Publisher

PowerPoint

Excel

Access

Job description

Job Overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We have an exciting opportunity for a Administration Assistants to join the Women and Children’s team.

The successful applicant will have good IT skills and will need to be able to work alongside multiple teams. Good telephone skills, confidence and a positive helpful manner is essential.

Main duties of the job

• Provide an efficient and comprehensive administrative support service for the Secretary/PA, prioritising work to ensure deadlines are met.
• Fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on excel and access.
• Using Microsoft Office applications to produce letters, memos and other documents as requested.
• Answering telephone calls promptly and courteously, assisting the caller or redirecting the call as appropriate.
• Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
• Opening and dealing with incoming correspondences as appropriate. Undertaking photocopying tasks as and when required. Responsible for ensuring photocopier is maintained, liaison with the company engineer and ensuring stocks of peripherals are available.
• Maintain an efficient filing system ensuring all information is filed accurately and promptly.
• Prepare papers as requested.
• Retrieve Medical records and update tracking system.
• Support other staff as requested in a professional manner with various administration duties.

Working for our organisation

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Hospital Transformation Programme (HTP)

As part of our long-term vision to improve patient care and service delivery, our Service will relocate to The Royal Shrewsbury Hospital in 2028. This move will unite specialist services in a purpose-built, modern environment, enhancing care and team experience.

We are actively recruiting and want applicants to be aware that successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, with full consultation and support for colleagues.

Full details of HTP can be viewed on the Hospital Transformation Programme Webpage.

Detailed Job Description And Main Responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.