Administrative Assistant

Fareham; Fareham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Fareham is seeking a Business Support Officer to assist customers with enquiries and perform administrative tasks related to Building Regulations. The ideal candidate should have strong IT and communication skills with a customer-oriented approach. This role supports multiple councils and offers benefits like a pension scheme and flexible working conditions.

Benefits

Great pension scheme

Authorised parking

Flexible working

Tech schemes

Car lease scheme

Qualifications

• Experience in administration and customer service.
• Willingness to undertake further training.
• Ability to work independently.

Responsibilities

• Assist customers with enquiries.
• Carry out administrative tasks for Building Regulations.
• Support day-to-day service delivery across multiple councils.

Skills

IT Skills

Customer service

Communication skills

Adaptability

Education

Level 3 Technical Administrator qualification

Job description

About The Role

An exciting opportunity has arisen to join the Business Support team within our Building Control Partnership based in our Depot Offices in Fareham.

You will assist customers with a range of enquiries and carry out a varied workload of administrative tasks to support the day-to-day delivery of Building Regulations and other associated services for Fareham, Gosport, Havant and Portsmouth councils.

About You

• Skilled in the use of IT and experienced in all aspects of administration, with a willingness to undertake training to Level 3 Technical Administrator level.
• Customer‑orientated approach, excellent communication skills and the ability to work on your own initiative.
• Flexible approach and ability to adapt to changing work requirements.

About Us

We take pride in receiving feedback from others who say we are a friendly and professional organisation. By working for us you will become part of the team and will play your part in serving our community.

We aim to attract, develop and retain the very best people to carry out the work required. In return, you would be joining a well‑managed Council.

We offer a great pension scheme, authorised parking, flexible working, tech schemes and a car lease scheme to name a few of the benefits of working for us.

We encourage our employees to make a valuable contribution to the work of the Council by having a trusting and open culture, where ideas are actively sought. We also recognise the value of a highly motivated and engaged workforce.

We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do.

Fareham Borough Council is committed to being a disability inclusive employer and in order to support this commitment we are proud to be part of the Government's Disability Confident scheme demonstrating that we will provide a fair and equal route to employment with the Council.

Being part of the scheme means we proactively seek to address inequality for those with disabilities by challenging attitudes towards disability, increasing understanding of disability and removing barriers to disabled people and those with long‑term health conditions.

For an informal discussion about this post, please contact Amanda Wells, Building Control Administration Team Leader on 01329 824491.