Administrative Assistant

Arch Insurance; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance provider in the United Kingdom is seeking an Administrative Assistant to support the Maidstone and London claims team. Responsibilities include managing the Claims Mailbox, coordinating claim distributions, and assisting with internal reporting. Candidates should have strong communication skills and a desire to pursue CII qualifications. Join a collaborative environment to enable progress and innovation.

Qualifications

• Some experience within the insurance industry beneficial.

Responsibilities

• Support Maidstone and London claims team as per Arch claims philosophy.
• Manage Claims Mailbox.
• Distribute claim portfolio.
• Review management of diary.
• Process claim settlements under authority.
• Manage internal reporting for the London team.
• Support claims management as needed.

Skills

Good written and verbal communication

Attention to detail

Adaptable

Team player

Pro‑active individual

Education

Desire to work towards CII qualifications

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Administrative Assistant

Role Summary and Purpose

• Responsibility of administration support to Maidstone and London claims team in line with Arch claims philosophy and values
• Report to Claims Team Manager on claims volume trends/significant claims as required

Key Tasks and Responsibilities

• Review and manage Claims Mailbox
• Distribution of claim portfolio
• Claims Management Review of diary management
• Bordereaux management and processing
• Claim settlement processing under the authority of the claim manager
• Manage internal reporting to London claims team
• Interaction and support of claims management as required

Role Requirements & Skills

Skills / Competencies

• Good written and verbal communication
• Show attention to detail
• Adaptable
• Team player
• Pro‑active individual

Qualifications

• Desire to work towards CII qualifications

Experience

• Some experience within the insurance industry beneficial

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd