Administrative Assistant

Armstrong Watson; Carlisle; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Annual leave entitlement

Smart Working Policy

Job summary

Armstrong Watson is recruiting an Administrative Assistant for our Carlisle office, working 37.5 hours per week (08:30–17:00, Mon–Fri with a 1-hour lunch). The role focuses on front-desk duties, mail handling, meetings support, and daily admin tasks to keep client services efficient.

You will be part of the Administration Service Line, using standard Microsoft tools and engaging with clients in a professional, friendly manner. Aqualities such as reliability and good communication are essential.

Qualifications

• Exemplary communication skills, both written and verbal.
• Excellent timekeeping and reliability.
• Strong organisational and prioritisation abilities.
• Experience using standard Microsoft packages (Teams, Word, Excel).
• Previous office/administrative experience is preferred.

Responsibilities

• Dealing with incoming and outgoing mail and meeting deadlines.
• Meeting and greeting clients, colleagues, suppliers and visitors and providing refreshments.
• Answering incoming calls and routing inquiries.
• Database management on a daily basis.
• Stocktaking of consumables for meeting rooms and ordering supplies.
• Completing additional administrative tasks as required.

Skills

Communication skills

Timekeeping

Organisation

Office experience

Tools

Microsoft Teams

Word

Excel

Job description

Administrative Assistant

Department: Administration

Employment Type: Full Time

Location: Carlisle

Description

About Us

Build something exceptional, with us...

Our ambition is clear and openly bold.

Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms.

But growth alone is not the goal.
Reputation is.
And reputation is earned, not inherited.

Our strategic intent is simple to say and hard to deliver.
To become the most respected adviser to privately owned businesses in the North and the UK.

The firm business owners talk about.
The firm lawyers and bankers recommend without hesitation.

To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day.

At our core, we exist for one reason, to help our clients achieve prosperity, a secure future, and peace of mind.

This strategy sets the direction.
Our people, our values‑led culture, and our standards will deliver it.

We are looking for people who want more than the next job. People who care deeply about:

• Standards and professionalism
• Doing work they are proud to put their name to
• Building long‑term client relationships
• Being part of a firm with real momentum and intent

If you want to grow with a business that is ambitious, values‑driven, and serious about excellence, Armstrong Watson offers opportunity and expectation in equal measure.

What you will find here:

• A firm with clear direction and momentum
• Clients who value advice and relationships
• Colleagues who care about doing things properly
• A culture built on Passion, Trust, Humanity and Honesty
• Genuine opportunity to shape your career as the firm grows

This is our moment, and our vision is clear, to build something genuinely remarkable.

The Role

We are now recruiting for an experienced Administrative Assistant to join our Carlisle office and wider Administration Service Line.

This position is fully office based and the successful candidate will be contracted to work 37.5 hours per week (08:30 until 17:00, Monday to Friday, with a one hour unpaid lunchbreak per day).

The main elements of this role will include:

• Dealing with incoming and outgoing mail, meeting daily deadlines as required
• Meeting and greeting clients, colleagues, suppliers and visitors, making them feel comfortable and providing refreshments pre, during and post meetings
• Answering incoming calls throughout the day
• Database management on a daily basis
• Stocktaking of consumables required for the meeting rooms and ordering supplies when required
• Completing any other additional administrative tasks as and when required

The Candidate

In order to fulfil the responsibilities of the position, we would like candidates to be / have:

• Exemplary communication skills, both written and verbal
• Great timekeeping ability
• Experience of using IT systems, and be competent with using standard Microsoft Packages (Microsoft Teams, Word and Excel etc)
• Excellent organisation and prioritisation skills
• Previous office / administrative working experience
• A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises

The Benefits

In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:

• Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
• Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
• Smart Working Policy, giving you the ability to balance home and remote working
• Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
• Employee Assistance Programme (24/7 confidential support for wellbeing and health)
• Paid flu jabs and eye tests
• Introductory Commission Scheme (financial reward if you refer a new client)
• Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
• Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
• Paid professional membership fees

In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.

When you're with us... we're with you.