Administrative Apprentice: Complaints & PALS Support

Chesterfield Royal Hospital NHSFT; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider in Chesterfield is seeking an Assistance and Complaints Apprentice for a 15-month administrative contract. The role involves supporting healthcare teams, managing communication, and gaining experience towards an NVQ Level 3 in Business Administration. Candidates must be 18+ and will need to demonstrate essential skills in customer service and organization. This position includes office attendance four days a week with one day reserved for study.

Qualifications

• Must be 18 years or older to apply.
• Experience with administrative duties is preferred.
• Ability to maintain confidentiality and accuracy.

Responsibilities

• Support with healthcare records retrieval and distribution.
• Data input to electronic systems.
• Monitor and respond to emails and manage diary.

Skills

Professionalism

Customer service

Communication skills

Organizational skills

Education

NVQ Level 3 in Business Administration

Job description

A regional healthcare provider in Chesterfield is seeking an Assistance and Complaints Apprentice for a 15-month administrative contract. The role involves supporting healthcare teams, managing communication, and gaining experience towards an NVQ Level 3 in Business Administration. Candidates must be 18+ and will need to demonstrate essential skills in customer service and organization. This position includes office attendance four days a week with one day reserved for study.