Administrative and Clerical Site Managers

Mersey and West Lancashire Teaching Hospitals NHS Trust; Knowsley; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare organization in the United Kingdom is seeking part-time Administrative and Clerical Site Managers. The role includes providing reception services, supporting patient discharge, and maintaining records in accordance with Trust policies. Candidates should have strong Word Processing skills and experience in an NHS environment. Salary ranges from £24,937 to £26,598 pro rata.

Qualifications

• Experience working in an NHS environment.
• Ability to work as part of a team.
• Understanding of Trust Internal Policies.

Responsibilities

• Provide reception services for visitors and callers.
• Support safe discharge of patients from services.
• Organize stationery and equipment orders.

Skills

Word Processing Skills

Audio-Typing Skills

Medical Terminology

Time Management Skills

Excellent interpersonal skills

Education

Educated to GCSE level or equivalent

RSA/OCR III or equivalent

Tools

Microsoft Office Products

Job description

Administrative and Clerical Site Managers

Go back Mersey and West Lancashire Teaching Hospitals NHS Trust

The closing date is 23 November 2025

Administrative and Clerical Site Managers Working pattern (hours) Part time Hours / sessions per week 30 hours per week

Main Duties of the Job

• Receptions service for visitors, telephone callers and mail.
• Support the timely and safe discharge of patients from acute services and key to ensuring safe booking and usage of transport requirements.
• Ensure that all referrals (discharge notifications) are checked, recorded and inputted on appropriate databases/systems and sent to appropriate areas.
• Ensure recording, processing and updating of local authority systems is in line with specific policies and procedures.
• Updating sickness and absence procedures.
• Organise stationery and equipment orders.
• Information and data processing and reporting.
• Raising invoices for order taking.
• Minute taking.
• Updating Master Control Plan (patients who are medically optimised).
• All other duties that are considered appropriate to the post.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

• Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
• Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
• Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
• Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements: Rated Outstanding by CQC Inspection August 2018; Top 100 places to work in the NHS; National Preceptorship Accreditation 2023.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Key Responsibilities

Maintain trust professional standards; confidentiality of patient information; privacy and dignity of all patients; keep up to date with mandatory training; develop own skills; assist in audits; observe all Trust policies; comply with Health & Safety; safeguarding and promoting welfare of vulnerable persons; data governance; infection prevention; professional code of practice; flexible duties and evolving responsibilities.

Person Specification

Qualifications

• Educated to GCSE level or equivalent qualification and/or experience
• RSA/OCR III and/or equivalent qualification and/or experience

Experience

• Microsoft Office Products Experience
• Ability to work as part of a team
• Experience working in an NHS environment
• Understanding of Trust Internal Policies as appropriate

Skills

• Word Processing Skills
• Audio‑Typing Skills
• Medical Terminology
• Ability to accurately maintain computerised and manual filing / documentation systems
• Ability to use own initiative and work independently
• Capability to adapt to most situations
• Reliable and conscientious
• Ability to manage difficult/sensitive situations
• Able to work the hours and undertake duties required
• Time Management Skills
• Knowledge of Trust computer systems
• Excellent interpersonal skills

Other

• Ability to travel across hospital sites when required
• Comply with Trust policies and procedures at all times
• Ability and willingness to undergo further training for the post
• Understanding of confidential nature of role and awareness of Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

£24,937 to £26,598 a year pro rata