Administrative and Clerical Officer - Dorset Breast Screening Unit

NHS; Poole; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Poole is seeking a self-motivated individual to support the Office Manager in fulfilling NHS Breast Screening Programme requirements. This full-time permanent role involves direct engagement with a multi-disciplinary team and a commitment to high standards in patient care. The ideal candidate will have a good standard of education, strong skills in Word and Excel, and the ability to work effectively under pressure.

Responsibilities

• Support the Office Manager in fulfilling requirements of the NHS Breast Screening Programme.
• Assist in initiatives to reduce DNA rate and improve service uptake.

Skills

Word and Excel

Excellent communication & interpersonal skills

Evidence of organisational skills

Ability to work within a team

Able to cope in a stressful environment

Attention to detail and maintenance of accurate records

Understand the critical importance of confidentiality

Education

Good standard of education at GCSE or equivalent

Tools

Microsoft Office

Job description

Job Summary

Dorset Breast Screening Unit are looking for a self‑motivated person with good attention to detail to support the Office Manager in fulfilling the exacting requirements of the National Health Service Breast Screening Programme (NHSBSP) for Dorset and the Trust Symptomatic Breast Service. To support initiatives aimed at reducing the DNA rate and improving uptake rates within your service.

This is a permanent contract working alongside a dedicated administration and clerical team.

You will need to be willing to learn and assimilate new systems and processes quickly, working with a multi‑disciplinary team to adhere to the NHSBSP and Trust guidelines and procedures.

The Unit is modern and innovative, inviting over 40,000 ladies from Dorset for breast screening every year as well as supporting a busy symptomatic service. Standards are necessarily high and we are proud of our achievements and the service that we provide for our population.

Additional contact information: Carol Ireson Programme Manager - 0300 019 8067

Base Location: Poole Hospital

Interview Date: 4th December 2025

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Details

Job description Job responsibilities

Person Specification

Qualifications

• Good standard of education at GCSE or equivalent

Skills

• Word and Excel
• Excellent communication & interpersonal skills
• Evidence of organisational skills
• Ability to work within a team
• Able to cope in a stressful environment, with emotional patients and carers
• Attention to detail and maintenance of accurate records
• Understand the critical importance of confidentiality

Desirable

• Ability to use a PC - Keyboard/computer skills
• Self Motivated
• Well organised

Knowledge

• Awareness of Breast Screening Programme and Symptomatic Service
• Experience of Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

University Hospitals Dorset NHS Foundation Trust

Poole Hospital

Longfleet Road

Poole

BH152JB

https://www.uhd.nhs.uk/careers

Pay Scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full‑time

Reference number

153‑SP05099‑A

Job location

Poole Hospital

Longfleet Road

Poole

BH152JB