Administration & Volunteer Support Assistant

JobStart Scheme; Carrickfergus; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community support organization in Carrickfergus is looking for an Administrative Support member. You will provide essential administrative assistance, help with volunteer recruitment, and support onboarding processes. This temporary position offers up to 25 flexible hours a week with competitive hourly rates. Ideal candidates should have good IT skills and a NVQ Level 2 qualification or equivalent.

Qualifications

• IT skills including Microsoft Office usage.
• Ability to follow instructions accurately.
• Ability to manage confidential information.

Responsibilities

• Provide administrative support to staff and the Finance & Administration Officer.
• Carry out data entry and maintain records.
• Assist with volunteer recruitment processes.
• Support onboarding of new volunteers.
• Coordinate volunteer training sessions.

Skills

Good level of IT skills

Written and verbal communication

Organisational skills

Attention to detail

Ability to work in a team

Time management

Education

Minimum of NVQ Level 2 or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

THE EMPLOYER IS: HOME-START EAST ANTRIMTo support the Finance & Administration functions of Home-Start East Antrim in the day-to-day office tasks and volunteer recruitment processes. The post holder will assist staff with administrative tasks, data impute, and the recruitment and on boarding of volunteers.

Responsibilities

• Provide administrative support to staff and the Finance & Administration Officer as required including general office administration such as filing, photocopying, scanning, and maintaining organised records.
• Carry out data entry and help keep digital and paper records accurate and up to date.
• Assist Scheme Support Worker with communication to volunteers and families by phone, email, or post, volunteer recruitment processes, including advertising roles, processing applications, and tracking responses.
• Support the on boarding of new volunteers by assisting with reference checks, ID verification, and maintaining volunteer files.
• Help coordinate volunteer training sessions and events, including preparing materials, booking venues, and taking attendance.
• Maintain and update volunteer databases and digital systems under supervision.
• Ensure confidentiality, data protection, and safeguarding procedures are followed at all times.
• Contribute positively to the overall work of Home-Start East Antrim and uphold the charity’s values.

Skills and Qualifications

• Good level of IT skills, including use of Microsoft Office (Word, Excel, Outlook) and online systems.
• Minimum of NVQ Level 2 (or equivalent) qualification.
• Good written and verbal communication skills.
• Ability to follow instructions and complete tasks accurately.
• Good organisational skills and attention to detail.
• Ability to work as part of a team and build positive working relationships.
• Willingness to learn and develop new skills.
• Ability to handle confidential information appropriately.
• Able to manage time effectively.

Further Information

The Employer is: HOME-START EAST ANTRIMJobStart Opportunity - Working Hours Information.Standard Hours: up to 25 hours per week.Flexible/Reduced Hours: May be available upon approval by a Work Coach.Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1744827 Job Sector Secretarial and Administration Area Co Antrim Location Carrickfergus Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 11/11/2025 Closing date 22/12/2025 Worktime To be confirmed with employer.