Administration Team Leader OMU

Sodexo; York and North Yorkshire; On-site; GBP 33,000; Full time

Job summary

A leading service provider is seeking an OMU / Custody Team Administration Team Leader to oversee administrative processes and compliance within the Offender Management Unit. The ideal candidate will have experience in team leadership, administrative procedures in a fast-paced environment, and a strong knowledge of HMPPS/HMCTS systems. This role offers a competitive salary of £33,000 per annum and a variety of benefits, including a generous Sodexo Benefits Package, discounts, and an Employee Assistance Programme.

Benefits

Sodexo Benefits Package

Retirement Plan

Gym discounts

Employee Assistance Programme

Qualifications

• Experience in leading and managing a team in an administrative capacity.
• Competent IT skills, especially in Microsoft Word and Excel.
• Knowledge of the English legal system and HMPPS/HMCTS systems.

Responsibilities

• Lead the OMU/Custody Team Administrators, focusing on recruitment and training.
• Ensure compliance with Sodexo and HMPPS policies.
• Oversee administrative processes related to prisoner court attendance.

Skills

People leadership

Data analysis

IT proficiency (Microsoft Word and Excel)

Communication skills

Attention to detail

Ability to manage competing priorities

Job description

Responsibilities & Qualifications

• Act as first‑line Team Leader for OMU/Custody Team Administrators, overseeing recruitment, onboarding, training, wellbeing, absence, and performance in line with Sodexo policies.
• Ensure compliance with Sodexo and HMPPS policies, including secure handling of confidential information, accurate record management, and data protection.
• Support and oversee administrative processes relating to prisoner court attendance, court warrants, and OMU operational activity.
• Undertake Sentence Calculation training, achieving and maintaining an HMPPS Licence to Operate, and performing advanced sentence calculations and Team Leader checks.
• Develop and implement Local Operating Procedures, monitor performance data, and ensure accurate and timely reporting against Contractual Delivery Indicators (CDIs).
• Represent OMU leadership in collaboration with internal and external stakeholders, including HMPPS, HMCTS, police, prisoner transport services and internal departments.
  Proven experience in people leadership, including recruitment, staff development, managing absence, and performance in line with policy.
• Experience working in a fast‑paced administrative environment.
• Competent in IT systems, including Microsoft Word and Excel.
• Ability to collate, analyse, and present data accurately.
• Experience working under pressure and meeting deadlines.
• Ability to manage competing priorities effectively.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team., Knowledge of the English legal system.
• Experience working within prison, probation, or court services.
• Knowledge of HMPPS / HMCTS systems, including DPS, Common Platform, and nDelius.
  At Sodexo, we believe everyone deserves the opportunity to act with purpose and thrive in their own way. We are currently recruiting an OMU / Custody Team Administration Team Leader to join our team at HMP Peterborough, supporting the safe, secure, and effective running of offender management services.

This is a key leadership role within the Offender Management Unit (OMU), where you will lead and support a team of Administrators, ensure compliance with HMPPS and Sodexo policies, and work closely with internal and external stakeholders to deliver high-quality custodial administration services., Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll join a team that values you for who you

Benefits & Salary

• £33,000 per annum
• Monday to Friday working pattern
• Sodexo Benefits Package, Sodexo Retirement Plan
• Discounts with over 1,900 brands
• Gym discounts to support a healthy lifestyle
• A confidential 24/7 Employee Assistance Programme providing emotional, legal, and financial support

Further details on Sodexo benefits can be found in the attached document.