Administration Team Leader

NHS; Grimsby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Grimsby is seeking an Administration Team Lead to supervise and coordinate a team of administrators. The role requires strong leadership, communication, and organizational skills. Candidates should have relevant NHS experience and qualifications. This position offers a chance to contribute substantially to an essential service dedicated to mental health and well-being.

Qualifications

• Experience maintaining databases and spreadsheets required.
• Previous NHS secretarial/administrative experience preferred.
• Ability to direct and lead staff is necessary.

Responsibilities

• Co-ordinate and supervise a diverse team of administrators.
• Ensure robust supervision and operational procedures.
• Support development of electronic systems relevant to the service.

Skills

Communication

Leadership

Organizational skills

Administrative skills

Education

GCSE level grade A to C including Mathematics and English Language

RSA/OCR Grade III Typing/Word Processing Standard

ECDL Qualification

Supervisory training

Tools

Word

Excel

PowerPoint

Publisher

Outlook

Job description

An excitingopportunity has arisen for the position of Administration Team lead.

Theestablished team of administrators will be supported and guided by thepost-holder and

thepost-holder will co-ordinate and supervise a team of different grades ofadministrators working within the core Administration Team at NHS TalkingTherapies. The post-holder will ensurerobust supervision for the team is carried out and operational procedures arein place and the post holder will take operational responsibility for them andfor the allocation of work.

Main duties of the job

This is an exciting and proven role within theAdministration service and is dependent on the post-holder having strongcommunication, leadership, organisational and excellent administrativeskills. The post-holder will supervise, allocate andmonitor administration tasks and distribution of work to other members of theadministration team ensuring the administration team deliver a high quality andcomprehensive administration service.The post holder will also share their administration knowledge andskills and will also be a key player in supporting and actioning administrationtasks by undertaking general administration duties within the requirement ofthe team. The post-holder will workclosely with the Administration Manager of the Business Unit and the ClinicalManagement Team within NHS Talking Therapies service.

About us

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list.

Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated.

Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact [e-mail]

Job responsibilities

The post-holder willco-ordinate and supervise a team of different grades of administrators,ensuring robust supervision and operational procedures are in place and takeoperational responsibility for them and for the allocation of work.

The post-holder will beresponsible for maintaining up to date knowledge of the full range ofadministrative and Navigo policies, processes and procedures acquired throughtraining and relevant experience.

The post-holder will undertakeany other general administrative duties within the requirements of the Team.

The post-holder will beinstrumental in the ongoing development of the electronic system and processesand pathways relative to area of service.

The post-holder willundertake any other relevant duties required from time to time as requested byManagement which correspond to the general character of the post and iscommensurate with the level of responsibility

Person Specification

Qualifications

• Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
• RSA/OCR Grade III Typing/Word
• Processing standard
• Able to demonstrate knowledge, experience and training
• ECDL Qualification
• Supervisory trained

Experience

• Maintaining databases and spreadsheets
• Previous NHS secretarial/ administrative experience and knowledge of hospital administration procedures
• Previous experience at working at Secretary/Administration level with supervisory responsibilities
• Proven ability to direct and lead staff
• Experience/willingness to undertake training in use of electronic systems
• Experience of both leading and working within an administrative team

Knowledge

• Maintaining databases and spreadsheets
• Previous NHS secretarial/ administrative experience and knowledge of hospital administration procedures
• Previous experience at working at Secretary or Administration level with supervisory responsibilities
• Proven ability to direct and lead staff
• Knowledge of mental health services
• Working knowledge of CPA
• Knowledge of hospital administration
• role
• Conversant with the Data Protection
• Act 1998

Additional Criteria

• Ability to communicate at all levels
• Excellent customer service skills with the experience and ability to deal with telephone enquiries from other Agencies, Service Users, their families and carers as well as Mental Health professionals
• Ability to minute complex clinical meetings
• Diary management skills
• Confident and approachable
• Adaptable and flexible in approach to working practice
• Initiative and proactive approach
• Ability to work under pressure
• Excellent IT skills Word, Excel, Powerpoint, Publisher & Outlook
• Active and effective team member
• A Willingness to undertake further training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.