Administration Support Officer

Aneurin Bevan University Health Board; Newport, Abergavenny; On-site; GBP 25,000 - 27,000; Part time

Job summary

A local healthcare organization is seeking an Admin Support Officer for the Gynaecology Team in Newport. This part-time role involves supporting medical staffing and administrative functions within the directorate. The ideal candidate will possess GCSE-level education, a Business Administration NVQ, and relevant clerical experience. Welsh language skills are desirable. A fantastic benefits package and a supportive work environment are provided, promoting work-life balance and professional development.

Benefits

Flexible working

Training and development opportunities

Occupational health support

Qualifications

• Good standard of education to at least GCSE level.
• Business Administration level 3 NVQ or equivalent experience.
• Computer literate with knowledge of administration processes.

Responsibilities

• Support medical staffing rota coordinator with scheduling.
• Provide administrative support for Directorate Management team.
• Assist outpatient booking team.

Skills

Customer Service

Administration Processes

Organisation

Welsh Language Skills

Education

GCSE level education

Business Administration level 3 NVQ

Tools

Patient Administration System

Computer Literacy

Job description

An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing coordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD.

Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role.

This post is for 16.5 hours a week.

Main duties of the job

• Support medical staffing rota co-ordinator with doctor's annual leave, rota management and sickness recording
• Providing administrative support for Directorate Management team
• Support outpatient booking team

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications and Knowledge

• Good standard of education to at least GCSE level
• Business Administration level 3 NVQ or equivalent demonstrable experience
• Computer Literate
• Evidence of continuous professional development
• Knowledge of Administration Processes
• Knowledge of Patient Administration System
• Customer Service Training

Experience

• Previous clerical experience and Administration Processes
• Customer Service Experience
• Experience of dealing with the public
• Previous experience of working within medical or patient records department
• Previous experience of booking patient appointments

Skills and Attributes

• Able to concentrate in a busy environment with many interruptions
• Able to prioritise workload
• Remain professional at all times
• Accurate and methodical in all aspects of work
• Empathy, tact and diplomacy when dealing with difficult situations
• Demonstrate a commitment to achieving high quality standards of work
• Able to use initiative and meet deadlines
• Flexible to the needs of the service
• Able to work without direct supervision
• Understanding of Health Board policies and procedures
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

040-AC404-1025-A

Job locations