Administration Support Assistant

Manpower; Oxford; On-site; GBP 28,000; Full time

Job summary

A reputable recruitment agency is seeking a full-time Administration Support Assistant to join a friendly team near Oxford. The candidate will handle daily job requests, manage customer communications, and support project scheduling. Ideal applicants possess strong communication and organizational abilities. Training is provided, and the position offers benefits such as a good pension and holiday allowance. This is an opportunity to contribute positively to both customers and co-workers in a collaborative environment.

Benefits

Good Pension Scheme

20 days Holiday + Bank holiday

Great working environment

Qualifications

• Must have excellent written and verbal communication skills.
• Strong listening skills and ability to demonstrate empathy.
• Detail-oriented and able to manage multiple tasks effectively.

Responsibilities

• Add daily job requests to an Excel spreadsheet.
• Respond to and allocate customer requests for quotes.
• Communicate with customers over phone and email.

Skills

Excellent communication skill

Excellent listening skills

Attention to detail

Time management skills

Adaptability

Teamwork

Job description

Manpower Recruitment are working with an established client, on outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office.

Ideally you would be from a Trade or Construction background, but not essential, as full training will be given.

The role is Monday-Friday 8.30am-5pm

Salary for the role is £28000pa.

Full UK Licence needed due to location

The Company

We deliver new roofs and repairs to the local community.

Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches.

Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects.

We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers.

Role Responsibilities and Purpose

• Adding daily job request to an excel spreadsheet
• Respond and allocate customer requests for quotes and support to the team
• Communication with customer/clients over the phone and via e mail
• Proactive calls to residents alerting them of scaffolding and roofing work schedule
• Flag jobs that can be invoiced by the Finance Manager
• Support the scheduling of roofing projects
• Collaborate with the office team to introduce a ticketing system (Zendesk)
• Support the pilot of a scheduling portal for the social housing IT team
• Support the office team with the Health and Safety Training portal

Key Relationships

Internal

• Director, Office manager, Finance Manager, Surveyor, Site Manager, Roofing leads and operatives and the Scaffolding Manager

External

• Service delivery managers within the social housing territories for Oxfordshire and Berkshire
• Private customers, Third party providers- product and services

Requirements

Knowledge, Skill & Experience

• Excellent communication skill- written, verbal, grammar, and punctuation
• Excellent listening skills
• Ability to demonstrate empathy and emotional intelligence
• Excellent attention to detail
• Ability to work to deadlines and priorities and have excellent time management skills
• Ability to be adaptable, flexible, agile resourceful, and multi-task
• Ability to work cross functionally and collaboratively demonstrate great teamwork

Benefits

• Good Pension Scheme
• 20 days Holiday + Bank holiday
• A small team with a great working environment and atmosphere. If interested, please get in contact with a Manpower Representative

Job Information

• Job Title: Administration Support Assistant
• Company: Manpower
• Location: Oxford, Oxfordshire
• Posted: Feb 11th 2026
• Closes: Mar 14th 2026
• Sector: Administration
• Contract: Permanent
• Hours: Full Time