Administration Support

HM Prison and Probation Service; Hatfield; Sur place; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Civil Service Pension

Learning & Development

Flexible working options

Diversity & inclusion

Annual Leave

Season Ticket Advance

Résumé du poste

HM Prison and Probation Service in Hatfield is seeking an Administration Support to join the Operational Response and Resilience Unit (ORRU). Based at Kidlington, Oxford, Hatfield, Doncaster, and London, you will provide essential admin support across procurement, training schedules, finance and more to help incident management and resilience activities.

Attendance to the office is required at least 3 days a week.

Qualifications

• Experience organising meetings and taking minutes, with attention to accuracy.
• Ability to provide first-line response to telephone calls and direct to colleagues.
• Experience processing administrative tasks in a busy office environment.

Responsabilités

• Organise meetings/events, distribute papers and take minutes.
• Provide first line response to phone calls and direct callers appropriately.
• Act as first point of contact for general admin support and chase outstanding information.
• Maintain accurate records and databases for area of work.
• Prepare paperwork for checks by managers and process requisitions.
• Monitor shared inboxes and route requests to the right team.

Connaissances

Organisational skills

Communication skills

Proactive approach

Meeting support

Database maintenance

Procurement administration

Outils

I-Procurement

Quantum

Description du poste

HMPPS Band 3 Administration support This is an excellent opportunity to join Operational Response and Resilience Unit (ORRU), providing essential administrative support that helps keep critical services running effectively. You will be part of a small HQ support team who provide admin support for the group in in all aspects of their business, procurement, training schedules, finance etc and contributing directly to the effective delivery of national incident management, business continuity and resilience activities, Use of Force training (NTRG), HMPPS Dogs (NDTSG) and much more. Based at Kidlington Oxford, Hatfield Doncaster, London This is a varied role offering excellent development opportunities within a supportive team environment. It would suit someone who is organised, proactive and enjoys working with a wide range of colleagues while delivering a high standard of administrative support. Attendance to the office is required at least 3 days a week, to local office base and frequent travel to 3 ORRU bases. Overview of the job The post holder will be responsible for maintaining administrative processes within specified timescales for their area of work. Summary The post holder will provide administrative support within their team / unit / group. Responsibilities include meeting support, collation of routine information, maintenance of databases and ad hoc administrative tasks. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• Organisation of meetings / events, distribution of papers, support taking minutes/notes and writing up minutes
• Provides a first line of response to telephone calls to the department and directs callers as appropriate to the relevant member of staff.
• Act as first point of contact for general administrative support as and where required. This may involve chasing up outstanding information, updating and closing down cases on the tracking system, retrieving files/ information and interrogating databases to obtain information.
• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department
• Prepare paperwork for checking by manager, conducting initial checks as required
• Act as I-Procurement and Quantum Point of Contact requisitioner
• Maintaining, logging and processing documents for the unit within given timeframe.
• Monitor the functional mailbox(s) action any issues and where needed log the request in the relevant folder/spreadsheets,
• Collate stationary request acting as requisitioner for the group
• Maintain and create relevant databases and ensure they contain accurate data , routinely quality assuring them - this can include restricted or confidential information

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Working Together

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Selection process details

This vacancy is using , and will assess your Behaviours and Experience. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.

People working with government assets must complete checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Working for the Civil Service The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's .The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found.

Benefits

Alongside your salary of £29,107, HM Prison & Probation Service contributes £8,432 towards you being a member of the Civil Service Defined Benefit Pension scheme.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A
• with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance