Administration & Special Projects Manager (Academic & Student Services)

Fashion Retail Academy; City Of London; On-site; GBP 35,000 - 43,000; Full time

Job summary

An educational institution in the UK is seeking an Administration & Special Projects Manager to oversee academic and student services. This full-time position requires strong project coordination and organisational skills, with a salary ranging from £35,550 to £42,750 based on qualifications. The role also involves data analysis to support continuous improvements in educational quality.

Benefits

Funded professional qualifications

Generous leave options

Market-leading family-friendly pay

Monthly wellbeing allowance

Qualifications

• Level 2 qualifications or equivalent in English and Mathematics required.
• Proven experience in project coordination, ideally within education or public sector.
• Strong organisational skills with attention to detail needed.

Responsibilities

• Coordinate academic and student services administration.
• Lead and manage cross‑group projects.
• Analyse data for improvement opportunities.

Skills

Project coordination

Academic administration

Communication skills

Organisational skills

Time management

Education

Level 2 qualifications in English and Mathematics

Tools

Microsoft 365

Project management tools

Job description

Administration & Special Projects Manager (Academic & Student Services)

Full‑time, permanent role based at Electra House, Moorgate, London (EC2M 6SE) and LCBT Academy, 3‑5 Fashion Street, London (E1 6PX). We are looking for a proactive, highly organised professional to support our Vice Principal and Academic & Student Services teams across our further education, higher education and apprenticeship provisions.

About the role

This pivotal position will coordinate academic and student services administration, lead cross‑group projects, streamline processes and use data insights to drive quality improvement and strategic decision‑making. You will work closely with senior staff and external stakeholders to ensure that all initiatives align with our commitment to innovative, inclusive, industry‑aligned education.

Key responsibilities

• Coordinate academic and student services administration across multiple learning programmes.
• Lead and manage cross‑group projects, monitoring progress and reporting outcomes to senior leadership.
• Analyse data to identify improvement opportunities and support strategic decision‑making.
• Provide executive‑level support to the Vice Principal and other senior staff as required.
• Maintain high standards of record‑keeping, compliance and reporting in line with educational regulations.

Qualifications & Experience

• Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above).
• Proven experience in project coordination, academic administration or executive support roles – ideally within education or public sector environments.
• Strong organisational and detail‑oriented approach, with excellent communication, interpersonal and time‑management skills.
• Proficiency with Microsoft 365 and project‑management tools.
• A passion for inclusive, industry‑aligned education and a commitment to the student experience.

Why EFI?

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around‑the‑world trip after five years of service.
• Market‑leading family‑friendly pay, including six months of fully paid maternity, adoption and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health.

Salary

£35,550 to £42,750 per annum, subject to qualifications and experience.

How to apply

Create an account via our website, click “Start Application” and submit your completed application form. CVs are not accepted.

Important dates

Closing date: 8am Wednesday, 19 November 2025.

Recruitment Day: Monday, 24 November (in‑person at Electra House, Moorgate).

Contact

For more information, visit the EFI Group, FRA and LCBT websites or email [e-mail].

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults, and candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.