Administration & Reception Clerk

Wrightington, Wigan and Leigh NHS Foundation Trust; Wrightington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in England is seeking an Administrator for their Fertility Fusion team. Responsibilities include managing patient records, handling reception duties, and ensuring compliance with confidentiality regulations. Strong knowledge of basic computer skills and a flexible approach are essential. This role contributes significantly to maintaining patient-centered services and supporting the administration team.

Qualifications

• Experience in providing administrative support in a healthcare environment.
• Ability to maintain confidentiality as per GDPR and HFEA regulations.
• Skills in organizing patient appointments and reception duties.

Responsibilities

• Pull, prepare and file notes for clinics.
• Register new patients and allocate appropriate appointments.
• Cover general reception duties including booking patients in and out.

Skills

Good knowledge of basic computer packages

Confidentiality skills

Flexible attitude

Job description

Overview

Administration and reception at Fertility Fusion. Provide administrative and clerical/reception support to the Administration Team at Fertility Fusion. To provide a confidential, administrative and clerical service to the Fertility Fusion team. To cover general reception duties including booking patients in and out of clinics, arranging follow-up appointments as required and coding of outcomes. Have a good knowledge of the basic computer packages. Responsible for pulling, preparing and filing notes for clinics. Ensuring all patient details are correct, including checking the central SPINE and updating as necessary. Registering new patients and allocation of appropriate appointments and/or cancellation and re-booking as per patient choice. Maintaining confidentiality as per GDPR and HFEA regulations. Supporting the service with a flexible attitude and provide cover for colleagues during annual leave and sickness.

Responsibilities

• Pull, prepare and file notes for clinics.
• Ensure all patient details are correct, including checking the central SPINE and updating as necessary.
• Registering new patients and allocation of appropriate appointments and/or cancellations and re-booking as per patient choice.
• Maintain confidentiality as per GDPR and HFEA regulations.
• Support the service with a flexible attitude and provide cover for colleagues during annual leave and sickness.
• Cover general reception duties including booking patients in and out of clinics, arranging follow-up appointments and coding of outcomes.

About WWL and values

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that “happy staff, makes for happy patients”. We have a recognised track record in staff engagement, and living our values. WWL is committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

Equal opportunities: At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Further details

For further details / informal visits contact: Name: Amanda Evans
Job title: Lead Administrator
Email address: [e-mail]
Telephone number: 01942 264018