Administration & Reception Clerk

Wrightington, Wigan & Leigh NHS Foundation Trust; Wigan; On-site; GBP 22,000 - 30,000; Full time

Job summary

A regional healthcare provider in the UK is looking for an administrator for their Fertility Fusion team. Responsibilities include providing administrative support, managing patient bookings, and ensuring confidentiality in compliance with regulations. The ideal candidate should have experience in admin roles and be flexible in team support. Join a supportive environment that values staff engagement and patient care.

Qualifications

• Experience in administrative and clerical support roles.
• Ability to maintain confidentiality according to GDPR and HFEA regulations.
• Flexibility to support the team during absences.

Responsibilities

• Provide administrative and clerical service to the Fertility Fusion team.
• Cover general reception duties, including booking patients.
• Prepare and file notes for clinics.

Skills

Good knowledge of basic computer packages

Confidentiality maintenance

Reception duties

Job description

Administration and reception at Fertility Fusion

Provide Administrative and clerical/ reception support to the Administration Team at Fertility Fusion

Main duties of the job

• To provide a confidential, administrative and clerical service to the Fertility Fusion team.
• To cover general reception duties including booking patients in and out of clinics, arranging follow-up appointments as required and coding of outcomes.
• Have a good knowledge of the basic computer packages.
• Responsible for pulling, preparing and filing notes for clinics.
• Ensuring all patient details are correct, including checking the central SPINE and updating as necessary.
• Registering new patients and allocation of appropriate appointments and/or cancellation and re-booking as per patient choice.
• Maintaining confidentiality as per GDPR and HFEA regulations.
• Supporting the service with a flexible attitude and provide cover for colleagues during annual leave and sickness

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.