Administration Officer - Secondment | Essex Partnership University NHS Foundation Trust

Essex Partnership NHS Foundation Trust; Stansted Mountfitchet; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local healthcare organization in Stansted Mountfitchet is seeking an experienced Administration Officer to join their community team. The role involves providing high-quality administrative support, managing patient data, and ensuring efficient communication. Ideal candidates will possess strong administration and interpersonal skills, with a compassionate approach to patient care. Excellent career development opportunities and benefits are available, including flexible working and a relocation package.

Benefits

27 days holiday, plus bank holidays

Excellent pension scheme

Staff discounts

£8K relocation package

Interest-free season ticket loans

Qualifications

• Experienced in administration with excellent interpersonal and organizational skills.
• Proficient in MS Word and Excel; training on PARIS provided.
• Possesses a positive and compassionate approach to supporting patient care.

Responsibilities

• Ensure high-quality and efficient administration service.
• Manage patient data using SystmOne.
• Provide telephone support and appointment management.

Skills

Administration

Interpersonal skills

Organizational skills

MS Word

MS Excel

Compassionate patient support

Tools

SystmOne

PARIS

Job description

Overview

West Community Health Administration Service have an exciting opportunity to join us for a secondment of five months working for the community ICCT team for Stansted locality.

Responsibilities

• To work as a member of the Administration service ensuring that a high quality and efficient service is provided at all times.
• Patient data management on SystmOne.
• Maintain smooth running of the office, including stationery audits.
• Telephone support, receiving and making calls to patients including making appointments on SystmOne and general queries relating to appointments.
• To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust\'s localities.
• The Administration Officer will ensure the timely and accurate recording of all activity across services using trust information systems.
• The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

Requirements / Skills

• An experienced candidate with an excellent level of administration, interpersonal and organisational skills.
• Computer literate with experience of MS Word and Excel; full training on PARIS and other internal systems will be provided. PARIS experience would be an advantage.
• A positive and compassionate approach to supporting patient care; the role will include telephone calls from patients.
• Professional, efficient, friendly and polite conduct when providing services.
• Ability to build effective working relationships, be approachable and accessible with a flexible approach to work. An excellent career development opportunity for a self-motivated and enthusiastic individual pursuing an administrative career in the NHS.
• Flexible working and willingness to cover across Rochford Hospital and Kingsley centre, with advance notice.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work Arrangements

• Work bank: opportunity to supplement income and develop skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: applications for job shares are welcomed.

This advert closes on Wednesday 29 Oct 2025