Administration Officer - HMP Styal

NHS; Wilmslow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization is seeking an experienced Administration Support Officer to provide high-quality clerical support within the Prison Healthcare Department. The successful candidate will manage various administrative duties in a fast-paced office environment, requiring essential qualifications such as GCSE in Maths and English and experience in customer service. This role offers benefits including access to NHS Pension, flexible working, and training opportunities.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Welcome payment for some posts

Refer a friend scheme

Training and Development opportunities

Flexible Working

Employee Assistance and Health and Wellbeing programmes

Up to 33 days annual leave

Qualifications

• Experience working in a busy office environment undertaking a range of administration duties.
• Experience in customer services delivering high-quality service.
• In-depth knowledge of Microsoft Office packages including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Provide comprehensive administration and information services within the Prison Healthcare Department.
• Work as part of the administration team to provide high-quality clerical duties.

Skills

Administration duties

Customer service

Microsoft Office

Education

GCSE in Maths and English

NVQ level III in administration

Word processing/Typing to level 3

ECDL or equivalent

Job description

An exciting opportunity has become available for an experienced Administration Support Officer who is used to working in a fast-paced and multi-tasked environment.

The post holder will be responsible for providing a high quality, administrative and clerical service to the multi-disciplinary clinical teams within the Healthcare Department at HMP Styal.

Main duties of the job

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health and Justice Business Unit. They will work as part of the administration team to provide high quality clerical, administrative duties for the Physical Health and clinical substance misuse services at HMP Styal. The post holder will be line managed and supported on a day-to-day basis by the Administration Manager.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Welcome payment for some posts
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Job description

Job responsibilities

Please see attached Job Description and Person Specification. Please contact us with any further questions for this role.

Person Specification

Qualifications

Essential

• GCSE or equivalent in Maths and English
• NVQ level III in administration or secretarial or equivalent
• Word processing or Typing to level 3 or equivalent
• European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Experience

Essential

• Experience of working effectively in a busy office environment undertaking a range of administration duties
• Experience working in a customer services environment and delivering high quality service
• Experience of working to deadlines and juggling priorities
• Experience of working with databases
• In-depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook

Desirable

• Knowledge of SystmOne
• Experience of minute taking
• Experience of working in a secure environment and/or healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Styal

Styal Road

Wilmslow

SK9 4HR

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)