Administration Officer

Sanctuary Group; Hull and East Yorkshire; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A non-profit organization is seeking an Administration Officer to support a responsive maintenance team. The role involves running reports, liaising with stakeholders, and creating purchase orders. The ideal candidate will possess strong Microsoft skills and experience in a similar role. A valid driving licence is essential. This position offers competitive benefits including annual leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Employee Networks for inclusion

Qualifications

• Literacy and numeracy equivalent to passes in GCSE Grade English and Maths.
• Proficient in Microsoft Software such as Outlook, Word, Teams, Excel and PowerPoint.
• Recent experience of undertaking a similar role.
• Ability to extract and interrogate data from computer systems.
• Ability to work independently and use own initiative.
• Occasional travel may be required, therefore a full valid driving licence is essential.

Responsibilities

• Running regular and ad-hoc reports including performance data and material spend.
• Creating and processing purchase orders for suppliers and contractors.
• Liaising with stakeholders regarding repairs, complaints and queries.
• Supporting Works Co‑ordinators and the wider Property Services team.

Skills

Literacy and numeracy equivalent to GCSE

Proficient in Microsoft Software

Recent experience of similar role

Ability to extract and interrogate data

Ability to work independently

Full valid driving licence

Job description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Administration Officer

Base office location may vary dependent upon suitable candidate, this can be Hull, Sheffield or Chester

£28,376 - £29,870 per year

40 hours per week - Monday to Friday, 8am to 4.30pm

Supporting a wider Responsive maintenance team across the North and Northwest, this post sits within a small administrative team, incorporating 3x Works Co‑Ordynators in addition to this post. The team provides a high-quality, responsive maintenance and surveying service to the North and Northwest of England, which is delivered by 9x separate operational teams within these areas.

The role of Administration Officer will include:

• The running of several regular and ad‑hoc reports, including performance data, material spend, and telematics reporting
• Creating and processing purchase orders for suppliers and contractors to cover such items as materials and uniform
• Liaising with internal and external stakeholders regarding on‑going repairs, complaints and queries
• Supporting Works Co‑ordinators when required, and also the wider Property Services team as needed (up to Head of Service)

Skills and experiences

• Literacy and numeracy equivalent to passes in GCSE Grade English and Maths
• Proficient in Microsoft Software such as Outlook, Word, Teams, Excel and PowerPoint
• Recent experience of undertaking a similar role
• Ability to extract and interrogate data from computer systems
• Ability to work independently and use own initiative
• Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

For questions: [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.