Administration Officer

Gov Facility Services Limited; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A correctional services provider is seeking a motivated Administration Officer at HMP Feltham. The role involves administrative support in a busy office environment with a commitment to safety and teamwork. Ideal candidates will have experience in IT systems and administration, contributing to a supportive atmosphere. Competitive salary and benefits are included. The position operates Monday to Friday in a dynamic environment conducive to personal and professional growth.

Benefits

25 days of holidays plus Bank Holidays

Death in Service at 4× salary

Access to private GP consultations

Employee Assistance Programme

Financial reward mechanisms

Retailer discounts

Responsibilities

• Work alongside experienced colleagues in a supportive environment.
• Contribute to maintaining a safe and secure environment in the prison.
• Assist in the administrative tasks of the Facilities Maintenance Team.

Skills

Experience in using a variety of IT systems, including CAFM

Experience in a busy office environment

Experience of working without supervision

Knowledge of IT systems

Up to date First Aid qualification

Administrative experience

Job description

Administration Officer

Location: HMP Feltham, Bedfont Rd, Feltham, TW13 4NP

Salary: £28,853.57

Contract: Permanent, 39 hours per week - Monday-Friday

Overview

We are seeking a dedicated Administration Officer to join our team at HMP Feltham, a Category C prison and Youth Offender Institution holding young people from 15 and men up to the age of 30 years old.

Join a team that is more than just a group of colleagues – we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment.

HMP Feltham runs like a self‑contained city. It takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body – everything we do impacts every prisoner, employee, and visitor, as well as the families and community.

Job Responsibilities

As an Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, all dedicated to making a positive difference by providing a safe and secure environment for all.

Requirements

• Experience in using a variety of IT systems, including CAFM
• Experience in a busy office environment
• Experience of working without supervision
• Knowledge of IT systems
• Up to date First Aid qualification
• Administrative experience

Benefits

Holidays are 25 days per year plus Bank Holidays, and a range of non‑contractual benefits are provided, including Death in Service at 4× salary, access to private GP consultations, an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis, financial reward mechanisms, and retailer discounts.

About GFSL

Explore a varied and rewarding career at GFSL. We are a Ministry of Justice business providing critical and time‑bound services to HMPPS, and we are looking for a Administration Officer.

We will continue to focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.

We are passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.

GFSL has been notified by its shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027.

Future Plans and Commitment

GFSL is an ISO 9001 Certified Company, proud of our people and committed to doing the right thing as one team.