Administration Manager

Tate; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent cultural institution in Greater London is seeking an experienced Administration Manager for their Retail Team. You will oversee people administration, ensuring compliance, and manage a team while fostering a culture of equality and inclusivity. Candidates should have supervisory experience, proficiency in Microsoft 365, and possess excellent interpersonal skills. The role requires flexibility to work weekends and early shifts. Benefits include access to galleries, generous discounts, and training opportunities.

Benefits

Access to all galleries and exhibitions

Generous discounts

Access to a wide range of training

Long service awards

Employee Assistance Program

Cycle to Work scheme

Qualifications

• Experience in an administrative role at supervisory or management level.
• Technically proficient: proven capability with the use of Microsoft 365 applications.
• Excellent interpersonal and collaboration skills.

Responsibilities

• Manage people administration of the retail team.
• Ensure procedural compliance and maintain accurate records.
• Monitor training needs of zero hours retail assistants.

Skills

Administrative experience at supervisory level

Proficient in Microsoft 365 applications

Team management of casual staff

Strong organisational skills

Excellent interpersonal skills

Creative thinking

Ability to work under pressure

Commitment to diversity and inclusion

Job description

We are looking for an Administration Manager to join our Retail London Team.

You will be responsible for managing the people administration of the retail team, ensuring procedural compliance, maintaining accurate records and sharing information across the retail team using a variety of channels. You will be people focused, organised and able to communicate with a wide range of stakeholders. You will be flexible, creative and adaptable in your leadership approach and proactive in identifying areas for operational improvement and implementing solutions to improve efficiency while embodying Tate’s values and encouraging equality, diversity and inclusivity. In addition to managing the administration of the retail team you will also manage a team of zero hours retail assistants, monitoring their training needs and keeping them informed of any changes or news in the department between their shifts.

This role is four days a week, reporting to the Trading Support Manager. You will work across Tate Modern and Tate Britain on a fixed rota basis which will include working a weekend day and some early morning shifts.

What you will bring to the team

• Experience in an administrative role at supervisory or management level
• Technically proficient : proven capability with the use of Microsoft 365 applications
• Ability to motivate and manage a team of casual zero-hours staff
• Sets standards of self-discipline with regard to presentation, time management and attendance, encouraging team to do the same
• Excellent interpersonal and collaboration skills, demonstrating the ability to work effectively and positively at all levels
• A flexible and proactive approach to work with strong organisational skills and the ability to prioritise a varied workload and work accurately under pressure to meet deadline
• Resilience, openness to change and ability to think creatively
• Demonstrate good planning and prioritisation skills
• Ability to work collaboratively with a diverse range of colleagues and treat all colleagues with dignity and respect
• A passion for and commitment to the work of Tate
• Ability to work flexibly on a rota pattern, including working weekends, public holidays, and early morning or late evening shifts

Who we are

Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate’s four sites, encompassing publishing, product development, image library and licencing

We strive to ensure our opportunities are open to all – you can read more about our commitment to Diversity and Inclusion

Benefits

• Access to all our galleries and exhibitions, including staff previews
• Generous discounts in our shops and restaurants
• Access to a wide range of training
• Long service awards
• Employee Assistance Program
• Tate Benefits employee discount scheme
• Cycle to Work scheme

As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy.