Administration Manager

Lowry Recruitment Ltd; City Of London; On-site; GBP 34,000; Full time

Job summary

A national charitable organisation is seeking an experienced Administration Manager to join their team in London. The role involves supporting compliance, managing staff data, and delivering excellent customer service. The ideal candidate will have strong organisational skills and experience in a care environment. This is a full-time position with a salary of £33,090 per annum.

Qualifications

• Proven experience in administration within a care environment.
• Strong organisational skills and attention to detail.
• Ability to handle confidential information appropriately.

Responsibilities

• Assist the Home Manager in compliance with regulatory requirements.
• Support management of staff and resident information systems.
• Provide effective administration services including payroll and recruitment.
• Deliver excellent customer service to internal and external customers.

Job description

Administration Manager

Location: Muswell Hill, London N10 1PL

Salary: £33,090 per annum

Contract: Permanent, Full Time – 37.5 hours per week, Monday‑Friday 9.00 am‑5.00 pm

We are an elderly care home run by a forward‑thinking national charitable organisation, seeking an experienced Administration Manager to join our team.

Responsibilities

• Assist the Home Manager in ensuring compliance with external regulatory requirements and internal standards.
• Support processing, monitoring and effective systems management of relevant staff and resident information (financial and non‑financial).
• Collate and communicate accurate data, highlight anomalies/risks promptly to drive quality and continuous improvement.
• Provide effective administration services including payroll processing, staff rotas, holiday collation, recruitment, leave data, absence management and staff training.
• Deliver excellent customer service to internal and external customers, responding to queries promptly and accurately.
• Serve as the systems expert on the team, supporting business/system changes, ensuring safe data transfer from old to new systems, and maintaining compliance with new ways of working.
• Handle confidential information with professional, discreet behaviour, demonstrating the organisation’s values.

We welcome applications from qualified candidates who are professional, organised, and dedicated to providing high‑quality support in a care environment.