Administration Manager

Specsavers; Bristol; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading optical services provider in the United Kingdom is seeking an experienced Optical Administration Manager to support the operations of optical and audiology clinics. You will manage appointment diaries, oversee call centre operations, and handle NHS payments. The ideal candidate should possess strong organisational skills, experience in healthcare administration, and excellent communication abilities. This role offers a competitive salary and various benefits.

Benefits

Competitive salary

Supportive working environment

Opportunities for training

Staff discounts

Extra day off for birthday

Enhanced sick pay

Enhanced pay for family leave

Qualifications

• Previous experience in optical, audiology, or healthcare administration is desirable.
• Strong organisational skills with excellent attention to detail required.
• Confident in managing financial tasks such as cashing up, banking, invoicing, and payroll support.

Responsibilities

• Manage and coordinate the appointment diary for optical and audiology clinics.
• Oversee call centre operations, ensuring a high standard of customer communication.
• Handle NHS payments, debtor administration, and invoicing.

Skills

Organisational skills

Attention to detail

Financial management

Team management

Communication skills

Tools

Practice management systems

Office software

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

As an Administration Manager at Specsavers, you'll be a key part of our business.

We are seeking a highly organised and motivated Optical Administration Manager to join our friendly team. This pivotal role supports the day-to-day operations of our optical and audiology clinics, ensuring an efficient, professional, and customer-focused service.

What We Offer

• Full time - Monday - Friday
• Competitive salary + benefits: £27K to £30k depending on experience
• Supportive and positive working environment
• Opportunities for training and professional development
• Staff discounts on optical and audiology products and services
• Great place to work -
• Specsavers Perks - our discounted benefits scheme
• Extra day off for your birthday
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year or service)
• Enhanced pay for family leave (Maternity/Paternity etc)

Key Responsibilities

• Manage and coordinate the appointment diary for optical and audiology clinics
• Oversee call centre operations, ensuring a high standard of customer communication
• Handle NHS payments, debtor administration, and invoicing
• Manage ordering, receiving, and checking of spectacles and other stock
• Process post, correspondence, and general administrative tasks
• Carry out cashing up and daily banking procedures
• Support rota planning and payroll administration for the team

What we're looking for?

• Previous experience in optical, audiology, or healthcare administration is desirable
• Strong organisational skills with excellent attention to detail
• Confident in managing financial tasks such as cashing up, banking, invoicing, and payroll support
• A proactive leader with experience in team management or supervision
• Excellent communication skills and a professional, approachable manner
• Competent using practice management systems and standard office software

Find out more

If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now.

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