Administration Coordinator

NSW Health; Wallsend; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization in Wallsend is searching for an Administration Coordinator to join their Refugee Health Clinic. This part-time role offers flexible hours, focusing on supporting refugees and coordinating clinic activities. Ideal candidates will possess strong listening skills, clear communication, and cultural sensitivity to engage with diverse populations effectively. You'll play a crucial role in facilitating care and ensuring that patients feel welcome and supported, making a meaningful impact in the community.

Benefits

Salary Packaging

Employee Assistance Program

Flexible work hours

Access to training and development

Qualifications

• Genuinely motivated to make a difference with diverse backgrounds.
• Ability to hold space for people from various life experiences.
• Collaborative mindset, able to work independently and as a team.

Responsibilities

• Engage directly with refugees, building trust.
• Coordinate clinic appointments and interpreter bookings.
• Support clinicians with documentation and workflow management.
• Liaise with local community services and hospitals.

Skills

Strong listening skills

Clear communication

Excellent organisational skills

Empathy

Cultural sensitivity

Job description

Where Care Starts with Connection

Remuneration: $35.84 - $36.96 per hour + Superannuation + Salary Packaging

Employment Type: Permanent Part Time 30hrs/week

Position Classification: Administration Officer Level 3

Requisition ID: REQ631004

Closing Date: Monday, 26th January 2026

Interviews will be held on Friday 30th January

Where Compassion Meets Purpose

Are you looking for a role where your work truly matters - where you help people feel safe, supported, and genuinely cared for? We invite you to join our welcoming and compassionate team at Refugee Health Clinic in Wallsend as our Administration Coordinator.

This role offers flexibility in hours and days however Monday and Tuesdays are a must!

Day-to-Day

You will be the centre of our clinic’s daily operations, supporting both patients and clinicians and helping our multidisciplinary team deliver high-quality, culturally responsive care. No two days are the same, and each day you’ll see the real impact of your work in the lives of the people we support.

• Engage directly with refugees, building trust and helping them feel welcome, heard, and understood
• Coordinate clinic appointments and interpreter bookings, using sound judgement to assess interpreter needs
• Support clinicians with clinic coordination, documentation, and smooth workflow management
• Liaise with local community services and hospitals to help connect patients with the care and support they need

Your Skills and Values

You are someone who is genuinely motivated to make a difference and can hold space for people from diverse backgrounds and life experiences. You bring empathy, patience, and cultural sensitivity to every interaction.

• Strong listening skills and the ability to navigate conversations with care and understanding
• Clear communication and excellent organisational skills
• A collaborative mindset, with the ability to work both independently and as part of a supportive team

Why Join HNE?

• Join a supportive, inclusive, and passionate team with a great workplace culture
• Make a meaningful difference in the lives of refugees and the local community
• Flexibility in work hours and days to support work-life balance
• Open yourself to future opportunities and growth within HNE
• Increase your take home pay with Salary Packaging & Fitness Passport options
• Access to Employee Assistance Program to support your wellbeing

Additional Information

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support to ensure an equitable, barrier-free application process.
• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

Information for Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via [e-mail] or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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