Administration Clerk Emergency Department

Job Details; Ipswich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare facility in Ipswich is seeking an enthusiastic Administration Clerk to support their Emergency Department. The role requires excellent customer service skills and proven medical administration experience. Key duties include managing patient admissions, reviewing paperwork, and confirming health fund eligibility. Applicants should possess strong computer skills and the ability to thrive in a fast-paced environment. The position offers a competitive salary and development opportunities.

Benefits

Professional development programs

Employee discounts at retailers

Flexible work opportunities

Qualifications

• Proven medical administration experience is essential.
• Experience in patient pre-admissions is desirable.
• The ability to manage competing priorities with accuracy is important.

Responsibilities

• Admit patients and manage high-volume admissions flow.
• Review and process patient paperwork efficiently.
• Provide professional and welcoming front-line service.

Skills

Medical administration experience

Customer service skills

Strong computer skills

Education

Relevant administrative qualifications

Tools

Meditech

Job description

Administration Clerk - Emergency Department

Job No : JR108095

St Andrews Ipswich Private Hospital

Permanent

Administration / Support Services

The Opportunity

We are seeking an enthusiastic and customer-focused Administration Officer to join our team at St Andrews Ipswich Private Hospital. This is an excellent opportunity to become part of a dedicated team of Administrative Clerks. With multiple part-time opportunities available this role is well-suited to motivated individuals who thrive in fast-paced environments.

As an Administration Officer you will play a key role in ensuring a smooth and positive patient journey through the hospital.

About the Role

We are currently seeking applications for Administration Officers to support our Emergency Department (shifts are rostered 24 / 7).

You will report to the Emergency Department Team Leader and will be responsible for a range of administrative and system processes including :

• Admitting patients and managing high-volume admissions flow.
• Reviewing processing and submitting patient paperwork.
• Confirming and processing patient Health Fund eligibility.
• Providing professional and welcoming front-line service to patients visitors and clinicians.

You must be available to work a rotating roster covering 24 / 7

About You

To be successful in this role you will bring professionalism empathy and excellent customer service skills. You will thrive in a busy environment and demonstrate the ability to manage competing priorities with accuracy and attention to detail.

You will also bring :

• Proven medical administration experience (essential).
• Confidence in reviewing patient Health Fund eligibility.
• Experience in patient pre-admissions (desirable).
• Strong computer skills with accuracy and speed in data entry.
• Experience using Meditech (desirable).
• An understanding of medical terminology (desirable).
• The ability to work effectively both independently and as part of a high-performing team.
• Excellent communication and interpersonal skills.
• A positive proactive and professional approach.
• Relevant administrative qualifications (highly regarded).

Remuneration : A base hourly rate from $34.61 superannuation exclusive of penalties or allowances.

About Us

St Andrews Ipswich Private Hospital is a 222 bed hospital and is revolutionising private health care in the Ipswich and West Moreton region. We’ve been growing and expanding our clinical capabilities and have opened the region’s first private emergency department along with a new intensive care unit which supports the Emergency Department the hospital and is owned and operated by Ramsay Health Care a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34000 people.

We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of People Caring for People since 1964.

Whats in it for you

• Professional Advancement : Recognition Rewards Professional Development and Employee referral programs. Free access to LinkedIn Learning education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts : Ramsay Rewards - Access great deals at over 100 major retailers. Hospital Allied Health & Pharmacy discounts -you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing : Flexible work opportunities with the ability to have a say in your roster Flexible Leave Program and a free Employee Assistance Program offering access to confidential counselling coaching and support 24 / 7.
• Leisure / Social / Financial : Discounts for leisure travel with selected Hotels salary sacrifice opportunitiese.g. airport lounge membership self-education expenses novated leasing and more

Requirements

• Must provide or complete a National Police Check conducted within the previous 12 months
• According to the role Ramsay may require proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct available at

Advertised : 25 Nov 2025

E. Australia Standard Time

Applications close : 23 Dec 2025

E. Australia Standard Time