Administration Assistant in Cardiology Department

Hywel Dda University Health Board; United Kingdom; On-site; GBP 20,000 - 26,000; Part time

Job summary

A healthcare organization in the United Kingdom is seeking a part-time Administration Assistant at Bronglais General Hospital. This role involves various administrative duties, including typing, database management, and providing telephone support to patients. Candidates should have relevant administrative qualifications and IT skills. Ability to speak Welsh is a plus. This is a permanent position with ongoing support for Welsh language development.

Qualifications

• Demonstrable experience of administrative/office skills and knowledge.
• Relevant admin/IT skills.

Responsibilities

• Provide a range of administrative duties including typing.
• Maintain databases and provide information for reports.
• Perform telephone services to patients.

Skills

Administrative skills

IT skills

Telephone skills

Education

Level 2 qualification (e.g. GCSEs, NVQ2)

Job description

Job overview

This is an exciting opportunity to join the Cardiac team in Bronglais General Hospital. Applications are invited from efficient and suitably qualified individuals for the post of a part time Administration Assistant based at Bronglais General Hospital, Ceredigion on a permanent basis.

Main duties of the job

The post holder will provide a range of administrative duties, which will include undertaking typing duties, using word processing i.e. letters and general typing, to include filing of clinical and non-clinical correspondence. Duties will also include scanning, photocopying and ordering office supplies. The post holder will provide administrative support in respect of keeping databases up to date and providing information for reporting purposes as required and booking and completing of clinics. There will also be some telephone services to the patients.

The post holder will adhere to the Health Board Guidelines and undertake any other duties as appropriate to the nature and grade of the post.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 11/12/2025

Person specification

Qualifications and Knowledge

Essential criteria

• Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge
• Relevant admin/IT skills

Desirable criteria

• Keyboard skills

Experience

• Previous clerical experience
• Telephone skills

Language Skills

Desirable criteria

• Welsh Speaker (Level 1)