Administration Assistant - Community Equipment & Wheelchair Services

NHS; Bury St Edmunds; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Administration Assistant to provide support for community equipment and wheelchair services. Candidates should have strong administrative skills, proficiency in MS Office, and the ability to work under pressure. This role offers a competitive salary ranging from £24,937 to £26,598 per annum, with opportunities for hybrid working. If you are detail-oriented and good at problem-solving, we encourage you to apply.

Qualifications

• Evidence of experience working at required level.
• Knowledge of NHS Policies and Procedures.
• Experience of keeping up to date and accurate information.

Responsibilities

• Provide administrative support to the contracting team.
• Manage time and workload efficiently.
• Support the management of community equipment contract.

Skills

Attention to detail

Effective communication

Problem solving

Organizational skills

Team player

Education

5 GCSEs including Maths and English, grade A - C (or equivalent)

NVQ level 3 (or equivalent)

Tools

MS Word

Excel

Outlook

Job description

Administration Assistant - Community Equipment & Wheelchair Services

An exciting opportunity has arisen for a full time B3 Administration Assistant following a service redesign within the Community Equipment and Wheelchair Services Administration Teams. The role of Administration Assistant for Community Equipment Services and Wheelchair Services will be to provide day to day administrative support to the management of the community equipment contract as directed by the contract analyst. To provide frontline support to 2000 prescribers for the TCES ordering system. To support wheelchair services with day to day administration functions as directed by the senior administrator . The postholder will have administration experience, proficient IT skills and be able to provide high quality customer focused support. We will also welcome internal applicants to apply for a secondment into this role. For more information please contact Laura Rawlings, Business & Development Manager, CES & WCS - [e-mail]

Main duties of the job

To provide administrative support to the contracting team in managing the community equipment and wheelchair service contracts. The community equipment service contracting team is currently based at the Disability Resource Centre in Bury St Edmunds. Opportunities for hybrid working will be considered for this position.

KEY TASKS:

The role is split into various categories of responsibility. The post holder will be required to manage their time and workload efficiently and effectively. This role will be managed as part of the Trust's flexitime package offered by the Trust.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job responsibilities

Please see the attached job description and person specification to view further details about the role.

Person Specification

Education and qualifications

• Evidence of experience working at required level
• 5 GCSEs including Maths and English, grade A - C (or equivalent)
• NVQ level 3 (or equivalent)
• Knowledge of NHS Policies and Procedures

Experience and knowledge

• Proven use of office systems including MS Word, Publisher, Outlook and Excel
• Sound judgement and logical approach to situations, with ability to determine and implement solutions
• Experience of keeping up to date and accurate information
• Experience of data entry
• NHS experience
• Community or third-party sector experience
• Proficient use of Excel and/or enthusiasm to develop knowledge in this area

Skills and abilities

• Good attention to detail and high degree of accuracy
• Ability to communicate and work effectively with a wide range of people/ stake holders from different backgrounds at all levels of seniority
• Positive interpersonal skills
• Able to work with speed and accuracy and work well under pressure
• The ability to multi-task in a demanding environment
• Confident problem solving with a variety of stakeholders, including face to face
• To have a confident and professional manner and be articulate
• Good team player
• The ability to plan and organise own workload and work autonomously, seeking advice appropriately
• Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems, within clear boundaries
• Ability to deal with situations objectively and with emotional intelligence
• Dependable and flexible approach to working hours/duties
• Polite and approachable manner
• Proactive approach to challenges
• Willingness to take up training opportunities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Business & Development Manager - WCS & CES

£24,937 to £26,598 a yearper annum pro rata