Administration Assistant Apprenticeship - Level 2 - Birmingham Job Details | BBC

BBC Group; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Job summary

BBC Group is offering a Level 2 Administration Assistant Apprenticeship in Birmingham. You will learn on the job while working toward an apprenticeship qualification, with a structured on-the-job learning approach and support from a learning provider.

You will be part of the BBC Academy, gaining experience across teams and activities, including travel bookings, event support, data gathering and payments to freelancers.

Qualifications

• UK residence and eligibility requirements.
• Aged 18–24 by start date (Sept 2027).
• No current enrolment in another apprenticeship.
• UK work eligibility for full duration of apprenticeship.

Responsibilities

• Provide essential administrative support to the BBC Academy teams.
• Coordinate travel and room bookings, events, and meetings.
• Assist with payments and freelancer engagements.
• Support with data gathering and general administrative duties.

Skills

Collaboration

Organisation

Adaptability

Motivation for the BBC

Job description

Administration Assistant Apprenticeship - Level 2 - Birmingham

Job Requisition ID: 55476 Job Closing Date: 24 November 2026 Birmingham, GBR, B1 1AY

Contract Type: Fixed-Term Apprenticeship, Full-time for 12 months

Department: Talent & Inclusion

Location: Birmingham - The Mailbox

Salary: £24,650

COULD A BBC APPRENTICESHIP BE THE NEXT ROLE FOR YOU?

Join us as an apprentice at the BBC to give yourself the opportunity to kick-start your career in a job you'll love. We’re committed to your skills and talent development. You’ll learn on-the-job, developing your knowledge and skills in an area that interests you, whilst working towards your apprenticeship qualification with one of our learning providers.

WHY JOIN THIS SCHEME?

The BBC isn’t just about what you see on screen! Behind every one of our programmes, there is a team that keeps the business running like clockwork. We’re looking for people to be part of this and contribute to the second to none efficiency of our business operations. If you’re organised, proactive, and can spot the small details that make a big difference, look no further; our Administration Assistant Level 2 Apprenticeship could be your perfect next step!

Want to find out more? Watch recordings from our webinar series on our Life at the BBC YouTube playlist to learn more about this scheme and other opportunities we offer, and hear from current apprentices about their experiences.

WHY JOIN THE TEAM?

The BBC Academy consists of various areas whose overall aim is to be a trusted strategic partner for skills, careers and learning, helping the BBC and industry build the workforce for the future. The role will primarily provide task-based operational or administrative support across teams/areas within the BBC Academy. It is expected that with guidance they will be able to complete clearly defined tasks accurately and thoroughly within time expectations and according to quality standards. The individual will have opportunities to support a lot of diverse activities across the Academy and will be an integral part of the overall team. They will have the opportunity to develop a highly transferable set of knowledge, skills and behaviours that can be applied in lots of industries/organisations of varying size. Specific tasks may involve activities such as travel and room bookings, event support, data gathering, co-ordinating meetings and support with payments and the engagement of freelancers

YOUR KEY RESPONSIBILITIES AND IMPACT

As a Level 2 Administration (ADA27) Assistant apprentice , this is a brilliant opportunity to learn, grow, and contribute – you will:

• Work directly in a BBC team and pull back the curtain on the world’s leading public service broadcaster.
• Provide critical administrative support that keeps the heart of the team beating.
• Keep the team on track and ensure deadlines are met, working at pace to solve problems on the job.
• Communicate with colleagues across departments, building relationships and networks.
• Learn the systems, processes and skills that keep a major global organisation running smoothly.

You’ll study for your industry recognised apprenticeship qualification, learning both on and off the job.This meansyou’ll spend at least one day a week studying for a Level 2 Administration Assistant apprenticeship with our learning provider, using its virtual delivery platform.

For more information on what you will study during the scheme, please see the Administration Assistant standard.

YOUR SKILLS AND ELIGIBILITY

We’re interested in your passion for working at the BBC and your enthusiasm for delivering world-class content and operational excellence to our audiences. We’re not focused on your qualifications; instead, we look for potential and offer you the opportunity to apply your transferable strengths and experience to work in different ways.

If you can bring some of these skills and experiences, along with transferable strengths, we’d love to hear from you and encourage you to apply:

• Collaboration – we want to hear about your ability to work well with others and stakeholders across the organisation, to reach a common goal.
• Organisation – Hopefully you have a sharp eye for detail and are able to keep your team’s work organised/running efficiently to meet tight deadlines.
• Adaptability – We’re looking for candidates with an ability to adapt to changing circumstances and working in uncertain situations.
• Motivation for the BBC – We’re keen to hear about why you want to work at the BBC specifically, and your motivation around pursuing a role in the broadcasting industry.

The Administration Assistant Level 2 apprenticeship is designed to help individuals build the essential skills, confidence and knowledge needed to succeed in an entry-level administration or business support role. The scheme is therefore not suitable for anyone who has significant qualifications or experience in administration or business support roles.

As part of our commitment to building a workforce that reflects all of the audiences we serve, we want to open up more routes into the BBC for people at the very start of their working lives, a group that is currently under-represented across our teams. This scheme is one of the ways we are doing that.

Due to the apprenticeship funding requirements for this scheme, you must be aged between 18 - 24 when this apprenticeship starts. If you are not aged 18 to 24 on 7th September 2027 you are not eligible for this scheme, however we would encourage you to consider other apprenticeships or applying for other vacancies via the BBC careers site .

ELIGIBILITY CRITERIA

To be eligible for an apprenticeship at the BBC, you must:

• Have lived in the UK continuously for the last 3 years prior to the start of the apprenticeship
• Be legally eligible to work full-time in the UK for the entire duration of the apprenticeship
• Not currently be enrolled in another apprenticeship programme, whether with the BBC or another organisation
• Not be working towards or already hold a qualification in the same subject area at the same or a higher level than this apprenticeship.

To apply for this scheme, you must also:

• Be aged between 18 and 24 by the time the apprenticeship begins in September 2027

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Our apprenticeship roles are also subject to you having the require qualifications that we have deemed to be necessary for your role and the requirement of the training provider for your scheme. The offer would be subject to you undergoing and meeting the requirements of a skill scan process with the BBC nominated training provider to determine your eligibility.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:

• Excellent career and professional development.
• Fair pay and flexible benefits including a competitive salary package, a 35-hour working week, 25 days annual leave (26 days for BBC Studios), a range of policies to support your work/life balance, a defined pension scheme and discounted dental, health care and gym.
• A values-based organisation where the way we do things is as important as what we do.

As an Apprentice you will also receive:

• An industry recognised qualification.
• Industry-leading training through the BBC Academy and our learning providers (this may involve travel to locations across the UK).
• A dedicated Team Manager and Scheme Specialist to help with your development.
• Training and Mentoring by industry professionals.
• A bespoke BBC apprenticeship experience including apprenticeship development days and membership of the BBC Apprenticeship community.
• Employability and networking training and support to help you secure your next role.
• The opportunity to apply for financial support for relocation subject to eligibility.

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We take inclusivity seriously and want to ensure all candidates who are disabled or have long-term health conditions receive the support and adjustments they need. If you need to discuss adjustments or access requirements for the recruitment process, or to carry out this role, please contact us via the Early Careers Recruitment contact form and we’d be happy to discuss how we can support you through the process.

Use of AI: Guidance for Candidates

At the BBC, we know that tools like AI can help you prepare, organise your thoughts and feel more confident when applying for a role. But what we're really interested in is you.

We want to hear about your experiences, your skills and what motivates you. The strongest applications are the ones that reflect your own thinking, achievements and perspective. So whilst you're welcome to use AI for support, we encourage you to make sure your application reflects your own voice and tells your story.

You will find more guidance about using AI in the recruitment process on our careers site below.

Using AI in the recruitment process

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.