Administration Assistant

Active Care Group; Wigan; On-site; GBP 40,000 - 60,000; Part time

Job summary

A clinical case management firm in Wigan seeks an Administration Assistant for a part-time maternity cover role. The successful candidate will ensure efficient delivery of administrative functions, manage client records, and support team operations. Applicants should have at least 2 years of administration experience in a busy office. The role offers competitive salary and comprehensive benefits, including 25 days of holiday and a full training plan.

Benefits

Competitive salary dependent upon experience

25 days Holidays plus bank holidays (pro rata)

Full training and development plan

Pension

Incentive and recognition awards schemes

Qualifications

• At least 2 years administration experience in a busy office environment.
• Strong attention to detail.

Responsibilities

• Provide efficient and accurate typing of client records and correspondence.
• Open and log mail/incoming/outgoing.
• Maintain diary systems and organize appointments for staff.
• File and maintain client records.
• Answer and handle telephone queries.

Skills

Effective and clear communicator

Excellent Typing skills

Good knowledge and use of IT

Excellent time management skills

Proactive

Flexible

Self-motivation

Good team skills

Job description

Established over 30 years, Tania Brown Limited are a Clinical Case Management and Expert Witness company offering the highest standards of care and support to clients with serious injuries. We are looking to recruit an Administration Assistant to join our busy team within our offices in Wigan for Part Time Maternity Cover 12 Month Temporary Contract. The successful candidate will be responsible for ensuring the delivery of all admin functions within the team in a confidential and sensitive manner ensuring high standards of accuracy and efficiency are maintained with organisational procedures. You will be part of an experienced team and help support the day to day administration of Case Managers, Management and business objectives.

Responsibilities

• To provide an efficient and accurate typing service, to include typing of client records, letters, reports and other correspondence.
• Opening and logging of mail/incoming/outgoing.
• Maintenance of diary systems including organising appointments for staff members.
• Filing/maintenance of client records.
• To answer and deal with telephone calls/queries.
• To assist with the creation of databases and spreadsheets as required.
• Responsible for maintaining a stock control and ordering of all stationery supplies.
• Responsible for preparing/maintaining staff rota's.
• Any other duties commensurate to the post.
• Responsible for the processing of sensitive and confidential information.
• To type and format reports and correspondence as required.
• To establish and maintain effective relationships with colleagues and all levels of management.
• To analyse problems and situations quickly and effectively taking appropriate action.
• To undertake staff training.
• To cover ad hoc tasks and projects as instructed by senior management.
• To review all procedures to implement improvement to ensure they contribute to the efficiency and effectiveness of the company.
• To undertake any other duties as required; to accommodate the changing needs of the business.
• To ensure all TBL paperwork is completed for clients in a timely manner and sent to the appropriate recipient.

We are looking for someone who has at least 2 years administration experience working within a busy office environment.

Qualifications

• Effective and clear communicator
• Excellent Typing skills with a strong attention to detail
• Good knowledge and use of IT - Word Processing, Excel, Databases
• Excellent time management skills
• Ability to set own priorities, targets and achieve goals
• Proactive
• Flexible
• Self-motivation
• Good team skills

Benefits

• Competitive salary dependent upon experience
• 25 days Holidays plus bank holidays (pro rata )
• Full training and development plan - certified to Investors in people standard Gold
• Pension
• Incentive and recognition awards schemes