Administration Assistant

The Alpha Academies Trust; Stoke-on-Trent; On-site; GBP 17,000 - 18,000; Full time

Job summary

An educational institution in Stoke-on-Trent is looking for an Administration Assistant to support a busy Academy Reception/Office. This role requires experience in Microsoft Office and a solid background in customer service. The ideal candidate will maintain an organised workspace and confidently interact with staff and students. This is a term-time position, offering a salary in line with public sector expectations, alongside good pension benefits and opportunities for career development.

Benefits

Good pension scheme – current employer contribution of 24.2%

Discounted gym membership

Free on-site parking

Employee Assistance Programme

Qualifications

• Experience with Microsoft Office, including Excel and Word.
• Customer service experience is highly beneficial.
• Ability to fulfil spoken aspects of the role confidently.

Responsibilities

• Support a busy Academy Reception/Office.
• Administer First Aid and deliver customer service.
• Maintain a calm and organised attitude.

Skills

Experience with Microsoft Office

Customer service skills

Knowledge of Arbour

Good skills in Excel

Confidence in spoken English

Job description

Role Overview

Principal: Ms J Schofield | Required: As Soon As Possible | Administration Assistant | Level 3 | 30 Hours Per Week | Actual Salary (£17,585-£17,861) | Term Time Only | Fixed Term until 31st December 2026

Responsibilities

Support an extremely busy and challenging Academy Reception/Office. Maintain a calm and flexible attitude while being highly organised and prioritising workloads. Administer First Aid (training can be given). Deliver customer service and converse at ease with members of the public, staff and students in accurate spoken English.

Qualifications

Experience with Microsoft Office; good skills in Excel and Word are desirable. Customer service skills and knowledge of Arbour would be highly beneficial. Ability to fulfil all spoken aspects of the role with confidence through spoken English.

Purpose

At the heart of everything we do is an unremitting desire for our students to become successful and responsible young people who make a positive contribution to our academy and the wider community. We need the very best people, who we will support to be outstanding practitioners.

Why Discovery?

The Discovery Academy is one of the largest Academies in Stoke-on-Trent. It boasts a £21 million building with world‑class facilities, including extensive sport and recreation areas. The building design has a faculty‑based organisation in which subject areas are co‑located to foster collaboration and project‑based learning opportunities. There are an extensive range of vocational and academic facilities across the Academy.

Benefits

• Good pension scheme – current employer contribution of 24.2%
• Discounted gym membership for on‑site gyms and a 25% discount at Nuffield Health Stoke Fitness & Wellbeing Gym
• Free on‑site parking, subsidised meals and a Cyclescheme
• Employee Assistance Programme through Care First including counselling services

Alpha Academies Trust – Development

Alpha Academies Trust encourages staff to membership of the Chartered College of Teaching. The Trust supports career progression or swapping to become an associate teacher on the appropriate pathway to teaching. This can be discussed at interview or at any time during your employment with Alpha.

Disability Confident

Alpha Academies Trust is a Disability Confident Employer. Should you require any reasonable adjustments during any point of the application process, please contact our HR/Recruitment Team at [e-mail] to discuss.

Commitment to Safeguarding

The Alpha Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the successful candidate will be subject to an enhanced check by the Disclosure and Barring Service, as well as an online social media check and other stringent vetting and induction processes.