Administration Assistant

St Helens Council; St Helens; On-site; GBP 18,000 - 24,000; Full time

Job summary

St Helens Council is seeking a capable administrative professional to join its education outreach administration team. The role focuses on supporting services for children and young people with diverse needs, handling data, coordinating meetings and agendas, and ensuring smooth daily operations within a small team.

You will contribute to safeguarding compliance, GDPR adherence, and effective communication across partners, while learning about curriculum adaptation and office software tools.

Qualifications

• Experience in frontline or office administration, with a focus on customer service.
• Knowledge of GDPR and safeguarding requirements.
• Strong organisational and communication skills with attention to detail.

Responsibilities

• Offer great customer care to service users
• Adhere to GDPR, safeguarding and other legislation
• Create positive working relationships with team members and wider staff
• Collate agendas, attending meetings, taking notes and actions for others
• Use a range of Microsoft Office apps, including Excel
• Interpretating and manipulating data
• Using a financial procurement system
• Provide advice, support and guidance to others on a range of administration skills
• Managing your time, solving problems and finding positive solutions

Skills

Customer care

GDPR compliance

Team collaboration

Time management

Data handling

Microsoft Office

Excel

Problem solving

Tools

Microsoft Office Suite

Excel

Job description

About the Team

This is a rare, exciting opportunity to join a small administration team of three, based in TESSA Autism, Dyslexia, Vision and Hearing education outreach team. We are all about supporting the education and personal development of children and young people in our town with a range of needs and disabilities who need than little bit extra.

You will be joining a well established team of teachers and specialist support staff, providing the administration support needed to fulfil their roles and statutory duties effectively.

A significant aspect of our offer to children and young people is adapting curriculum materials for TESSA Vision. We want you onboard to do some of that adaption and possibly learn how to braille. We will teach you it all, of course!

Additionally, we offer a unique and dynamic 'Triage for all Education Support and Specialist Advice' to all our schools and colleges. You will be contributing to the efficient operation of the weekly Triage, where professionals across TESSA teams, Partnership Coordinators based in Early Help, health colleagues such as school nursing and mental health team all meet to discuss and offer support, interventions or solutions with regards the children and young people referred into TESSA.

You will be kept busy!

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.

Roles That Matter

You will have a range of knowledge, skills and experience to bring to this role. These will include:

• Offering great customer care to service users
• Adhering to GDPR, safeguarding and other legislation
• Creating positive working relationships with team members and wider staff
• Collating agendas, attending meetings, taking notes and actions for others
• Using a range of Microsoft Office apps, including Excel
• Interpretating and manipulating data
• Using a financial procurement system
• Providing advice, support and guidance to others on a range of administration skills
• Managing your time, solving problems and finding positive solutions

Interview

If you are successful with your application please be prepared to attend an interview at a St Helens Council office.

Full Job Description & Person Specification Documents are included with this advert.

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.

The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.