Administration Assistant

NHS National Services Scotland; Glasgow; On-site; GBP 24,000 - 31,000; Full time

Job summary

A regional health service in Inverness is seeking a Hospital at Home Administrator to support a new team delivering patient-centered care directly in the home. The ideal candidate will have strong organisational and people management skills, with at least 3 years of administration experience, particularly in NHS Health or social care systems. Proficiency in Excel and Word is essential. This role does not meet Skilled Worker Visa criteria and offers a full-time position.

Qualifications

• Minimum of 3 years administration experience.
• Wide range of experience with NHS Health and/or social Care systems.
• Ability to assist with data collection.

Responsibilities

• Support the Hospital at Home team in Inverness.
• Organise and prioritise own workload.

Skills

Organisational skills

Decision making

Problem solving

People management

Communication skills

Interpersonal skills

Compassionate approach

Ability to work independently

Ability to be part of a team

Time management

Education

HNC/D level business qualification or equivalent experience

Tools

Excel

Word

Job description

Job Title

Hospital at Home Administrator

Location

Inverness

Job Type

Full-Time

A rare opportunity has arisen for a Band 3 Administrator to be part of the new Hospital at Home team in Inverness. Our Hospital at Home program is designed to deliver comprehensive, patient‑centred care, reducing the need for hospital admissions and enhancing patient outcomes.

This service will provide acute, hospital‑level care to people in their homes; conditions that would otherwise require acute hospital inpatient care. The delivery of Hospital at Home will enable better person‑centred care experience which avoids the risks of healthcare‑acquired infection, and/or long stays in hospital. Local delivery of a Hospital at Home service fits with the Scottish Government drive to enhance community services and prevent hospital admissions. Funding has been secured specifically to create this service for Inverness.

The B3 administrator will support this small team of Advanced Nurse Practitioners, staff nurses and the medical consultant Senior Decision Maker. You will work as part of the Integrated Team being supported by AHP, Social Work and Care at Home colleagues. This team forms part of the Intermediate Care options that are available to people in Inverness.

Job Description

We are seeking an experienced administrator to support the new Hospital at Home Team in Inverness. You must have elevated levels of organisation, planning, decision making, problem solving and people management skills. The person should have the ability to work independently and as part of a team.

Qualification, Knowledge and Skills

• HNC/D level business qualification or equivalent experience
• Minimum of 3 years administration experience
• Wide range of experience, particularly with NHS Health and/or social Care systems
• Confident in Excel and Word
• Ability to assist with data collection
• Excellent communication and interpersonal skills
• Compassionate, patient‑focused approach
• Ability to work as part of a small team
• Ability to organise and prioritise own workload

Note: This role does not meet the eligibility criteria for a Skilled Worker Visa or a Health and Care Worker Visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Department contact

Janet Alexander, ITM, [e-mail] Tel: [phone]

or

James Merriman, District Manager Inverness, [e-mail]

Job reference: 233072

Closing date: Midnight Wednesday 3rd December 2025

Additional Information for Candidates

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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.