Administration Apprentice

Peta Ltd; Park Gate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading apprenticeship provider in the UK seeks an Administration Apprentice. The role involves handling telephone enquiries and maintaining accurate records. Ideal for those seeking to learn key skills for a career in insurance. Strong communication skills, MS package experience, and GCSEs in maths and English required. This position offers a supportive environment with clear career progression opportunities.

Benefits

Life insurance from first day

Free office gym

Private medical insurance after 3 months

20 days paid holiday

Free off-road parking

Progression routes within the company

Further training offered to become Cert CII

Friendly office environment

Qualifications

• Strong communication and confident telephone skills are essential.
• Experience with Microsoft packages is required.
• Accurate data input is vital for maintaining records.

Responsibilities

• Dealing with telephone enquiries accurately.
• Inputting new business and maintaining records.
• Assisting customers with general enquiries.

Skills

Liaising

Developing relationships

Strong communication

Confident telephone skills

Experience with MS package

Accurate data input

GCSEs in maths and English (C/4)

Education

GCSEs in maths and English with at least a grade C/4

Job description

About the Role

Are company culture and future progression opportunities important to you? Do you want to learn foundation administration skills that could lead to becoming a fully qualified Insurance Broker? If so, please apply for the Administration Apprentice vacancy today!

Training to be provided

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15‑month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Responsibilities

The Administration Apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm’s usual procedures. Other duties will include:

• Inputting new business, amendments, and renewals on the system
• Maintaining accurate records
• Keeping hard‑copy records on customer files
• Working in accordance with the firm’s standard procedures
• Contacting both existing clients and new business prospects to discuss their business risk needs
• Liaising with Insurers, other company staff and Claims Handlers
• Assisting customers with day‑to‑day general enquiries
• Providing general office administration

Career Prospects at Addingstone Insurance Solutions Ltd

Addingstone Insurance are one of PETA’s leading employers with a history of successfully recruiting, supporting and retaining apprentices for many years. Their apprentices are given the same opportunities as any other staff member (such as away days and conferences), ultimately demonstrating what the rest of their career with Addingstone would look like. Addingstone’s apprentices are nurtured through their development by staff who understand that an apprenticeship is a crucial and unforgettable stage of their career. There is the intention for a full‑time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Essential Skills

• Able to liaise
• Develop relationships
• Strong communication
• Confident telephone skills
• Experience with MS package
• Accurate data input
• GCSEs in maths and English with at least a grade C/4

About Us

Addingstone Insurance Solutions Ltd are a professional Commercial and property insurance broker, providing advice and bespoke insurance to both large corporate and smaller sized businesses as well as property owners throughout the UK. Addingstone Insurance have been trading for 16 years and is a young and ambitious company who won Broker of The Year at the Modern Claims Awards 2017. They are thrilled to have won the ‘Commercial Lines Broker Claims Team of the Year’ at the National Insurance Awards 2022 and are also proud winners of ‘Mentor of The Year’ at PETA’s own awards ceremony.

Company Benefits

• Life insurance from first day of employment
• Free office gym with Technogym and Peloton equipment
• Private medical insurance after 3 months
• 20 days paid holiday and 8 statutory days holiday
• Free off‑road parking for staff
• Progression routes within the company for the right candidate
• Further insurance exams and training offered to become Cert CII
• Availability for further management or supervisory training courses if this is the desired path
• Joining a growing company with proven track record of apprentice success
• Friendly and supportive office with a family feel
• Office pool table and table tennis table

As a great advocate of the apprenticeship scheme, this is a fantastic company to start your career; apply to be the Administration Apprentice today.