Admin Operations Team Leader

Greene King; Branston; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Discounts on Greene King brands

Wagestream access

Refer a friend bonus

Employee assistance program

Retail discounts

Apprenticeship training

Job summary

Greene King is seeking an Operations Administration Team Leader for a 6-month fixed-term contract at our Branston site. You will lead the Admin Operations team, delivering efficient administrative support to Operational Leaders and coordinating with the wider administration group to align activity across functions.

You will drive process improvements, plan large events and conferences, manage stakeholder engagement, and foster development across the admin community while ensuring consistent ways

Qualifications

• Lead the Operations Admin team to deliver effective admin and process support to Operational Leaders.
• Identify and implement process improvements to increase efficiency and support to pubs.
• Plan and deliver annual incentive trips and manage senior stakeholder engagement and logistics.

Responsibilities

• Coordinate administration activities across functions and support centres.
• Drive consistent ways of working and embed improvement initiatives.
• Monitor adoption and impact of new processes and tools; report insights.

Skills

Leadership

Process improvement

Event planning

Stakeholder management

Data analysis

MS Office

Tools

Microsoft Office

Job description

• Salary for Advertising: Competitive Salary
• Dept. L4/House: Central Pubs Services - 99140

Company Description

Admin Operations Team Leader
6 month fixed term contract

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

Job Description

As an Operations Administration Team Leader you will lead the team to provide effective and efficient personal and process support to the Operational Leaders. You'll also partner with the wider administration team to ensure wider group level activity is actively coordinated across all functions.

Qualifications

Your role as Admin Operations Team Leader

• Lead the Operations Admin team to deliver effective and efficient administrative and process support to Operational Leaders.
• Identify, plan and implement process and technology improvements that enhance efficiency, improve ways of working and increase support provided to pubs.
• Lead the planning and delivery of annual incentive trips, managing senior stakeholder engagement, logistics, delegate experience and safety.
• Coordinate and support Operations conferences, leadership meetings and key business events, attending where required.
• Research, develop and implement initiatives that build capability across the wider administration community, focusing on systems, processes and people development.
• Partner with administration teams across the business to drive consistent ways of working and successfully embed improvement initiatives.
• Monitor the adoption and effectiveness of agreed processes, identifying opportunities for continuous improvement.
• Build strong relationships with senior stakeholdersand support centre functions to deliver efficient and collaborative support across the business.

What you'll bring...

Strong experience and knowledge of:

• Leading administration, business support or operational support teams.
• Process improvement and continuous improvement methodologies.
• Planning and delivering large-scale events, conferences and incentive programmes.
• Stakeholder management and influencing at senior levels.
• Developing and implementing new processes, systems and ways of working.
• Coordinating activities across multiple departments and functions.
• Data analysis and translating operational data into actionable insights.
• Service delivery, customer satisfaction and performance improvement.
• Managing competing priorities in a fast-paced environment.
• Microsoft Office applications and collaboration tools.
• Building capability, training and development initiatives.
• Strong organisational, communication and relationship-building skills.
• Attention to detail and a proactive approach to problem solving.

Additional Information

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

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