Admin Officer - Darlington Magistrates Court

Brook Street; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is looking for an Administrative Officer to support the justice system at Darlington Magistrates Court. This temporary position requires strong organizational and customer service skills, with responsibilities including preparing case files and handling inquiries. The role is until February 2026 and offers hands-on experience in a public sector environment.

Qualifications

• Previous administrative experience required.
• Ability to manage multiple priorities effectively.
• Experience in customer service is essential.

Responsibilities

• Prepare paperwork and case bundles for court.
• Draft and process court documents and correspondence.
• Handle customer enquiries and maintain records.

Skills

Organisational skills

Customer service

Attention to detail

Clear communication

Computer systems proficiency

Education

5 GCSEs (A*-C) including English and Maths

NVQ Level II in Business Administration

Relevant administrative experience

Job description

Job Title: Administrative Officer (Temporary Assignment)
Location: Darlington Magistrates Court
Contract: Until February 2026 - possibility of extension
Pay: £12.36 per hour

Are you an organised, reliable individual with great customer service skills?
Join Her Majesty's Courts and Tribunals Service (HMCTS) as an Administrative Officer and play a key role in supporting the smooth running of the justice system. This is a temporary position until February 2026, based at Darlington Magistrates Court, offering hands‑on experience in a fast‑paced, public sector environment.

About the Role

As an Administrative Officer, you will be part of a supportive team carrying out a wide range of general administrative tasks. From preparing case files and scheduling hearings to assisting court users and managing documents, your work will help ensure cases progress efficiently through the courts and tribunals.

Key Responsibilities

• Preparing paperwork and case bundles for court hearings, meetings, and tribunals
• Drafting and processing court documents, orders, and standard correspondence
• Handling customer enquiries by phone, email, and in person
• Inputting data, maintaining records, and managing files using HMCTS systems
• Supporting courtroom operations - including clerking, listing, and rota management
• Monitoring case progress, verifying information, and updating databases
• Booking rooms, preparing meeting materials, and assisting with internal training sessions
• Participating in daily team meetings and contributing to problem‑solving activities
• Working flexibly across functions and supporting with additional roles as needed (e.g. Jury Bailiff Officer, Health & Safety rep)

Skills & Experience

We're looking for someone who:

• Has previous administrative experience and strong organisational skills
• Can manage multiple priorities with accuracy and attention to detail
• Provides excellent customer service and communicates clearly and professionally
• Is confident using computer systems and databases
• Can work independently and as part of a collaborative team

Essential qualifications:

• 5 GCSEs (A*-C or equivalent), including English and Maths
• OR NVQ Level II in Business Administration
• OR relevant administrative experience

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all the essential criteria for the vacancy.