Admin Officer

Brook Street; Staines-upon-Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable staffing agency in Staines-upon-Thames is looking for an Administrative Assistant for a full-time, long-term temporary role. Responsibilities include preparing court documents, clerking hearings, and handling inquiries. Ideal candidates will have strong communication and administration skills, with attention to detail critical for compliance and accuracy. Starting ASAP, offering £12.36 - £12.59 per hour.

Qualifications

• Proven ability to prepare documents for court and hearings.
• Experience in clerking and assisting court users.
• Effective communication for handling enquiries.

Responsibilities

• Prepare and manage court-related documents and files.
• Draft letters, reports, and minutes accurately.
• Support operations by managing court materials and assisting users.
• Process casework including documentation and court orders.
• Ensure compliance and document quality standards.

Skills

Administration skills

Communication skills

Teamwork

Attention to detail

Job description

Overview

• Full time 37 hrs per week
• Monday - Friday
• Long term Temporary ongoing role
• Pay - £12.36 - £12.59 per Hour
• Location - Staines
• Start date ASAP

Key responsibilities

• Administration
  • Preparing papers and files for court, tribunals, hearings and meetings.
  • Producing court/tribunal documents.
  • General photocopying and filing.
  • Creating and updating records on in-house computer system and data input.
  • Post opening and dispatch.
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
  • Preparing meeting agenda, joining instructions, handouts etc.
• Drafting
  • Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
• Operations
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
  • Assisting court users, supporting listing and rota management, checking files.
  • Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees, including the use of chip and pin.
  • Handling counter (face to face), written and telephone enquiries.
  • To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
  • To work as a team to problem solve, to assess the impact of new SOPs, to contribute to small projects.
  • To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles.
• Processing casework
  • Including standard documentation and information, court orders, claims, fines and fees, legal aid.
  • Resulting courts accurately, interpreting accurately the information required on a court file.
  • To work to workload targets in terms of throughput and accuracy.
• Checking and verifying
  • Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
  • Ensuring compliance and administration documentation meet quality standards.
  • Role holders may be required to cross check and validate work completed by others.

How to apply

If you are interested in this position, please apply below.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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