Admin Manager, Ophthalmology and Breast Surgery

UHCW NHS Trust; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Coventry is looking for an experienced administrator to manage departmental administrative systems. You will ensure effective communication, lead recruitment and selection processes, and contribute to patient care improvement initiatives. The ideal candidate will have substantial experience in administrative management within healthcare and demonstrate excellent communication skills. Join us in delivering high-quality care in a supportive environment.

Benefits

High quality patient care environment

Opportunities for professional development

Qualifications

• Proven experience in administrative management within the healthcare sector.
• Ability to communicate effectively at all levels.
• Knowledge of National Trust and Departmental Administration policies.

Responsibilities

• Manage departmental administrative systems and processes.
• Ensure effective internal and external communication.
• Contribute to patient and business improvement agendas.
• Lead recruitment and selection of administrative staff.

Skills

Administrative management

Excellent communication skills

Knowledge of NHS standards

Team management

Job description

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.

To manage Departmental administrative systems, processes and staff developing the service in line with required internal and external standards.

To make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with Departmental, Trust and National standards, policies and procedures.

To act as a primary source of advice and guidance.

Please be advised that interviews will take place on either 9th or 12th January 2026.

Please note that this post is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please see the JD and PS document for further information.

Key Responsibilities

1. To assume overall responsibility for the administrative business as usual management of the department with specialist knowledge in particular areas in line with service requirements.
2. To ensure an effective internal and external communication system within the department and Trust wide.
3. To continually contribute to patient and business improvement Agendas.
4. Key Result Areas and Performance.

Additional Responsibilities

• Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.
• Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.
• Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.
• Responsibility for departmental performance including participation in the setting of objectives and standards.
• Representing the department in appropriate forums.
• Continuous review/updating of administration policies and procedures and supporting documentation and or systems.
• Participating in implementing and developing new processes and guidance for an efficient and effective operation of processes within the Department and Trust.
• Liaise with local ICT helpdesk to raise technical issues relating to relevant departmental IT systems.
• Acting as the lead for managing recruitment, retention and selection of administrative staff including preparation of the appropriate documentation.
• Assuming first line management responsibility in dealing with sickness reviews, disciplinary, capability and grievance issues as required.
• Co Responsibility for the education and development of the administrative staff including undertaking some Personal Development Reviews.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details of the role please see the attached job description.

This advert closes on Monday 29 Dec 2025.