Admin Housing Assistant

Pertemps; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector client in Edinburgh is looking for a temporary Housing Assistant to support local housing services. The ideal candidate will manage tenancy issues, engage with tenants, and assist Housing Officers in various tasks. Excellent communication and administrative skills are essential. This 3-month role offers a pay rate of £14.02 per hour and the possibility of extension, providing a meaningful opportunity in public service.

Benefits

Supportive team environment

Real development opportunities

Training and guidance available

Qualifications

• Strong administrative background, ideally in a public-facing environment.
• Excellent communication skills in various formats.
• Ability to work as part of a team and build relationships.

Responsibilities

• Support Housing Officers in managing rent arrears and tenancy issues.
• Assist with void property management and letting processes.
• Engage with tenants, offering advice and support.

Skills

Strong administrative background

Excellent communication skills

Teamwork

Microsoft Office proficiency

Attention to detail

Job description

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.

Role: Housing Assistant
Location: Edinburgh East
Hours: Monday to Friday (36 hours per week)
Pay Rate: £14.02 per hour
Duration: Temporary 3 months (with possible extension)
Start Date: Immediate

This post requires a Basic Disclosure check which will cost £25

A driving licence is required for this role

⭐ Why This Role is a Great Opportunity

• Work at the heart of local housing services, supporting communities across Edinburgh.
• Gain hands-on experience within social housing, with real development potential.
• Play an active role in improving estates, reducing arrears and supporting tenants.
• Work alongside dedicated Housing Officers in a supportive, collaborative environment.
• Access to pool cars available — driving licence desirable but not essential.

🛠 What You’ll Be Doing

• Supporting Housing Officers in managing rent arrears, tenancy issues, and estate tasks.
• Assisting with void property management, inspections, and letting processes.
• Engaging with tenants, offering advice, guidance, and support where needed.
• Handling enquiries via phone, email and in person with professionalism and empathy.
• Updating case notes, records and internal systems accurately and promptly.
• Helping maintain safe, well-kept estates and ensuring housing standards are met.
• Working confidently to meet deadlines and deliver efficient service support.

✅ What We’re Looking For

• Strong administrative background, ideally within a busy, public-facing environment.
• Excellent communication skills — written, verbal, and face-to-face.
• Ability to work well as part of a team and build positive working relationships.Highly organised, punctual and reliable with excellent attention to detail.
• Confident using Microsoft Office and digital record-keeping systems.
• A calm, supportive approach when dealing with sensitive or challenging situations.

Desirable:

• Experience in housing, estates work, or local authority services.
• Driving licence required - full access to pool cars is provided.

💡 What’s In It For You?

• Real development opportunity in a key public sector service.
• Supportive team environment with training and guidance available.
• Meaningful work that directly impacts tenants and local communities.
• Temporary contract with extension opportunities for the right candidate.

📢 Ready to Apply?

If you're motivated, community-focused, and eager to develop a career in housing, we would love to hear from you.

Apply via this advert today!