Admin Coordinator

Bristol NHS Foundation Trust; Bristol; On-site; GBP 26,000 - 27,000; Part time

Job summary

Bristol NHS Foundation Trust in Bristol is seeking an Admin Co-ordinator for the Division of Medicine. The role supports Consultants, Nurses and the acute/general medicine team with daily admin tasks and patient communications.

The successful candidate will manage meetings, minutes, post and telephone queries with a proactive, flexible approach, and work part-time 11 hours over two weekdays in a busy NHS environment.

Qualifications

• 5 GCSEs including Maths and English at C or equivalent.
• Educated to degree level.
• Medical Secretary qualification.

Responsibilities

• Provide administrative support for the department and consultants.
• Answer patient queries by phone regarding results, appointments or letters.
• Organise meetings for clinical teams, book rooms and arrange catering as needed.
• Take minutes for departmental meetings and distribute promptly.
• Support AMU Admin Coordinator and Ward Clerks when required.

Skills

Administrative skills

Excellent communication

IT literacy

Organisational skills

Teamwork and independence

Education

GCSEs including Maths and English

Degree level education

Medical Secretary Qualification

Tools

Microsoft Office

Job description

Main area Acute Medicine Grade Band 3 Contract Permanent Hours Part time - 11 hours per week (Worked over 2 weekdays) Job ref 387-M5919-LMH

Employer Bristol NHS Foundation Trust Employer type NHS Site Bristol Royal Infirmary Town Bristol Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 27/08/2026 23:59

Band 3

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job overview

An exciting opportunity has arisen for an enthusiastic and efficient individual to join the dynamic team in the acute and general medicine team as a Admin Co-ordinator within the Division of Medicine at the Bristol Royal Infirmary.

Main duties of the job

The successful candidate will be a crucial part of the team and will support the acute and general medicine team and managerial leads in delivering a high quality service. You will be responsible for the daily admin support for our Consultants and Nurses.

You will need a flexible, proactive and thorough approach and be able to quickly form and maintain good working relationships with colleagues in different staff groups and at all grades. You should have the ability to think calmly and logically under pressure, have excellent interpersonal and communication skills, and have a positive attitude to maintaining high standards at all times. You will be quick to learn, be able to work as part of a team, and also possess the ability to work unsupervised using your own initiative.

This vacancy is a part-time, 11 hours per week worked over 2 weekdays. If you are enthusiastic, have excellent IT, communication and administration skills and passionate about patient care then we would like to hear from you.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.

Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:

• Better outcomes for ourPatients
• More opportunities for our People
• Fairer more consistent care for ourPopulation
• Best Value for Public Purse

Our vision for five years from now:

• Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
• We will meet rising demand by maximising the use of our available resources.
• More care will be delivered nearer to patients, in their homes or the community.
• Digital technologies will have transformed the way we work and the way we deliver care.
• Our people will feel engaged, energised and empowered by their work.
• We will be known as a place where people enjoy working, training and building a career.
• Our volume of globally renowned research and innovation will have grown significantly.
• We will contribute to system financial balance

Detailed job description and main responsibilities

Administrative Duties:

• The main responsibility of the role is to assist with administrative responsibilities of the department.
• The post holder is expected to talk on the phone with patients answering their queries they may have with regards to results, appointments or letters they have received.
• Opening and distributing the relevant post of the Consultant and Resident Doctor team to where this needs to go in order to support with prompt service delivery
• Being responsible for organising meetings for the clinical teams, this includes but is not limited to the Consultants, Professional Development Nurses, the Specialty and Assistant Specialty Manager. In order to this it requires booking and monitoring room bookings, ensuring where required catering is booked in a timely manner and assisting with sending invitations to meetings.
• Minute taking for departmental meetings, including but not limited to; General Internal Medicine Team meeting and the General Internal Medicine Governance Meeting. This includes typing the minutes up and ensuring timely distribution of them.
• Proving support with the administrative duties for the General Internal Medicine Consultants

Additional Duties:

• Assist AMU Admin Coordinator and AMU Ward Clerks when required (covering annual leave, sickness etc)

Person specification

Qualifications and Training

• 5 GCSE’s including Maths and English at C, or equivalent
• Educated to degree level
• Medical Secretary Qualification

Knowledge and Experience

• Clerical/administrative experience in a busy environment
• Experience dealing with the public/patients
• Previous work in a fast paced environment
• Previous NHS Experience
• Experience of using Patient Administration Systems

Skills and Abilities

• Excellent written/verbal communication and numeracy skills
• Ability to develop productive working relationships
• Excellent IT skills with experience of all Microsoft packages
• Strong organisational skills
• Ability to work as a team and independently
• Proven ability to meet tight deadlines, manage multiple workloads and work under pressure
• Flexible approach and responsive to change
• Self-starter with proactive and flexible approach
• Sympathetic, understanding and caring
• Flexible in their approach to working
• Committed to the Trust Values

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Address People & Transformation Division
North Bristol NHS Trust
Southmead Hospital
BS10 5NB
Telephone [phone]