Admin Assistant (Radiology)

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Bradford is seeking an administrative support officer to provide clerical and reception duties across multiple sites. The ideal candidate will manage patient appointments, handle queries, and ensure effective clerical support, functioning as part of a caring team dedicated to high-quality patient care. Flexible working hours may include weekends and evenings.

Responsibilities

• Answer telephone calls and deal with or appropriately field any queries or enquiries.
• Schedule patient appointments and handling cancellations.
• Register patient referral data onto an electronic patient management system.
• Conduct first line vetting of referral card patient data set.
• Enter data from the referral card patient data set.
• Attend and participate in admin team meetings.
• Provide admin cover for other sections as required.
• Participate in the individual appraisal process.
• Make patient appointments liaising with patients, clinicians, healthcare professionals and GP surgeries.
• Sort and distribute post, emails and deliveries.
• Perform other comparable duties as agreed.

Job description

The Imaging Directorate comprises Radiology departments at BRI, Eccleshill CDC and SLH sites. There are approximately 40 admin staff providing admin, clerical and secretarial support, along with radiologists, radiographers, nurses, sonographers and supporting staff.

Responsibilities

• Answer telephone calls and deal with or appropriately field any queries or enquiries.
• Schedule patient appointments and handling cancellations.
• Register patient referral data onto an electronic patient management system, being both timely and accurate.
• Conduct some first line vetting of referral card patient data set and follow up on any missing details.
• Enter data from the referral card patient data set.
• Attend and participate in admin team meetings.
• Provide admin cover for other sections as required.
• Participate in the individual appraisal process.
• Make patient appointments liaising with patients, clinicians, healthcare professionals and GP surgeries.
• Sort and distribute post, emails and deliveries.
• Perform other duties at a comparable level of responsibility, as may normally be agreed with the job holder.

People Charter

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust.

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Recruitment Details

Closing Date: 20.11.25

Shortlisting to take place after closing date: 21.11.25

Interview expected to take place in the week following shortlisting: 01.12.25

Job Profile

The post-holder will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics), St. Luke's main x-ray department and Eccleshill Community Diagnostic Centre.

Please note this post is rotational and you may be required to cover hours on weekends and evenings. The service provides admin cover Monday - Sunday 08:00 - 20:00.